Celest S. Email & Phone Number

Bella Vista, Ar, Us

Lowell, Arkansas, United States

United States

Receivables research and correction, account maintenance, work directly over six incredible AR resolution analysts. Consistent review and strategize difficult accounts looking for issues with billing and fixing what needs fixing so we can be paid timely for our services. Empower my team with the knowledge and tools they need to excel. Motivate the team to push through challenges and inspire them to find new and creative ways to work difficult accounts. Work closely with operations and our customers with onboardong new accounts for seamless startup on billing side. Regularly a part of meeting and calls with customers and AR analyst to work on specialized billing needs and coordinate with the operations team on what is needed up front so our customers receive everything they need from us the first time, without having to continuously ask us for additional documents or billing clarification. Assist credit department with researching and understanding the customers current status for credit increases. Assist with adding data weekly for reports distributed to executive teams. Proficient with Excel, pivot tables and various formulas. Excellent knowledge of over 20 3rd party payer portals including CASS, E2, US Bank, BluJay Transportation, CT Logistics, RXO, RUAN, Uber Freight Trax, to name a few. Worked unbilled loads, contacting carriers for missing documents project teams on various items needed to complete so loads can be billed out. Research rate issues on AR and AP side for correction so we can bill our customers. I Focused on difficult accounts with high volume loads. Main focus, strengthen customer and operations trust, and get the company paid in a timely manner for services rendered. Work efficiently, collaborate, retain integrity, honesty, reliability and respect.

Springdale, Arkansas

Collections of Past due accountsResearch, analyze, correct and assist with implementing proper billing for customer accountsResearch, analyze, correct and assist with unapplied cashProvide information for Credit team on credit analysisAssist my fellow teammatesLearn and utilize all customer account Portals, TMS systems & 3PP's for daily use on maintaining my book of accounts and ensuring invoicing, backup documentation and payments are flowing.Work closely with : Account Managers, Regional Managers, Operations, Agents, Sales, Customers, Billing Department, Cash Applications Team, Credit team and Claims Team.

Arkansas, United States

Rogers Arkansas

Assist in processing applications for the ACA.Complex Issues Resolution specialist, research and verify authenticity of documentation forfinancial and citizenship verification.

Clovis California

Home based business providing specialty / promotional items and graphic art services for logos, banners and business forms.

Fresno - Clovis California

Inbound/Outbound call center for Verizon Wireless Account. Provided support and analysis with billing questions, technical issues, and all general aspects of consumer accounts.Named top employee in 2011 for "resolving the customer's issue" as compiled from data provided entirely from customers surveyed.Assisted training department and new hires with call navigation and escalations.Promoted to Loyalty & Sales Specialist in 2013 focusing on equipment, accessory and up-to-date Verizon Wireless plans and services.

Fresno California

All 1040 entry - RPS & ExtensionsSeasonal - Swing Shift

Fresno, California

bookkeeper, receptionist, scheduler, office inventory, first face you see!

AKA - "Computer Room"Data entry of all invoices from 37 showrooms and deliveries.Process and finalize reconciliation reports for sales and deliveries.Assist with store inventory both physically and by processing data on computer.Assist computer programming department with troubleshooting in-house programs.Assist sales department with commission adjustments and research.Assistant to office manager Rosemary Gasparick.

Aas, Jazz Commercial Music

Activities and Societies: Played, Performed, Learned - Played againGeneral Studies and Jazz Commercial Music

Dipolma, High School Stuff