Celeste A. Crivelli Email & Phone Number

Texas, United States

Dallas, Texas, United States

Dallas, Texas, United States

• Facilitate client calls, understand client priorities, and recommend a program of action that drives high value and return of investment on their membership• Collaborate with internal partners to overcome obstacles and maximize the value Axis delivers to clients• Conduct regular reviews of client book of business looking into performance and key client engagement metrics

Richardson, Texas, United States

I equip Multi-Family operators with data and software solutions designed to increase income, decrease operational costs, and optimize their marketing spend. • I spend time listening and talking with owners and operators in order to learn what challenges they are trying to overcome. •I work with my team to help introduce solutions that can solve my clients' particular business challenges.

Westlake, Texas

• Distribute funds and assets to Schwab clients and beneficiaries.• Enhance client loyalty by advocating for industry & products. Counsel current Schwab account holders on their assets & holdings with the firm throughout the estate process. Provided high level customer serviceAccomplishments:• Cultivated and designed new internal templates and design features for the estates team in the Westlake campus.

Plano, Texas

• Counseled Liberty Mutual consumers on products and services.• Responsible for customer service & supported billing resolution & payment. White glove customer serviceAccomplishments:• Generated new company outreach campaign with national reach/recognition• Was recommended & awarded customer satisfaction survey• Launched a continuing education program for company representatives increasing revenue by 10%.

Dallas/Fort Worth Area

• Led sales and marketing initiatives collaborating providing excellence in client relations and revenue growth.• Manage partner and publisher relationships effectively via email, phone calls, and resource kits• Knowledge of Affiliate Networks (Pepperjam, Salesforce, ShareASale, Commission Junction, etc.)• Proactively find new opportunities to streamline and improve approach with partners• 6 years of online marketing, e-commerce, or affiliate marketing experience• Customer-oriented achiever with an unparalleled work ethic and customer-focused attitude who bring value to their partnershipsAccomplishments:• Sold $19 million in new homes/builds in my first 8 months. Co-created the new brand/imaging for our luxury line, Emerald Homes. Worked closely with marketing/digital department on outreach programs and achieved a closing ratio of 86%.

Denton