Celeste Alexander Email & Phone Number

With over15 years in Health Care Administration and Revenue Cycle in various roles, my experience: patient access, financial navigation, copay assistance enrollment for both drug manufacturers and foundation enrollments, patient registration, insurance verification authorizations and referrals for outpatient procedures and high tech imaging. I have working experience in authorizations for hematology- oncology injections and infusions. Inpatient/Outpatient surgical procedures, spine surgeries and plastics. I currently specialize with Authorizations in Oncology/Hematology for various chemo-therapy regiments. I am well versed with insurance requirements and regulations for utilization review process, along with NCCN compendium guidelines and NGS Off label use of infusion and injectable specialty drug notifications. I am experienced with HIPAA requirements and handling PHI with discretion. I have knowledge of 3rd party billing, major medical Insurance, Medicare and Medicaid regulations. I am familiar with revenue cycle, POS collections and payment applications. I have refined customer service skills both by phone and face to face. And I am comfortable with working in high-paced environments such as emergency rooms/trauma centers, while exhibiting the ability to multitask, and the empathy to serve patients with the best of care and efficiency.

Listed skills include General Ledger, Customer Service, Microsoft Excel, Access, and 22 others.

• 

  Murray, Ray, Kenwood, Harold Washinton (Loop Jr) College

  Business Management