Celeste Benton Cid, Asid Associate Email & Phone Number

Woodbury, Minnesota, United States

Sales and product specialist for retail furniture, mattresses and accessories. Consults with clients on comprehensive home design and decoration to build interior spaces that reflect their personality and lifestyle. Anticipates, recognizes and responds to challenges to navigate changing expectations, goals and outcomes. Follows client from initial contact in-store to inspiring a special look to financing, delivery and post-sale check-ins. Obtains referrals and repeat business by personalized approach. Mentors new showroom floor associates for their first 30 days. Accomplishments:• Generates 25% of business from repeat clients by networking and referrals. • Collaborates with colleagues and 75+ suppliers to bring latest designs and trends to clients for custom orders.• Drives sales with customized designs and multi-step buying plans to motivate clients and increase revenue.• Provides in-home consultations including measurements, samples and recommendations.• Actively listens to clients’ lifestyle preferences, design aesthetic and financial or budget requests.• Creates scaled space planning layout graphs to ensure fit and function of flow in the room design.• Uses 3D software illustrations and mood boards to depict design proposals.• #2 sales close ratio in the company for extended Care Program in 2023 with a 7% yearly average.• Outstanding Achievement sales awards and bonuses for 23 consecutive years.

Private consulting services for commercial & residential home design clients. Provided comprehensive plans for furniture, paint colors, flooring and room accessories. Staged houses for realtors and homeowners based on trends, standardized design principles, basic Feng Shue and Bagua principles to maximize sales opportunities. Created and implemented holiday decorations for high-end clients and homeowners. Provided ongoing services for long-term clients by building trust and loyalty over many years.