Lead Guest Service Associate
CurrentSupervise and train new and existing staff, delegating administrative tasks while overseeing the center’s front desk operations.Set and monitor weekly/monthly goals for the center and staff, ensuring that they are met and/or surpassed. Top sales producer conveying EWC’s brand creatively and efficiently while increasing monthly sales revenue by 45%.Instruct monthly meetings for associates on utilizing the tools for building the brand and culture of EWC, following with individual… Show more Supervise and train new and existing staff, delegating administrative tasks while overseeing the center’s front desk operations.Set and monitor weekly/monthly goals for the center and staff, ensuring that they are met and/or surpassed. Top sales producer conveying EWC’s brand creatively and efficiently while increasing monthly sales revenue by 45%.Instruct monthly meetings for associates on utilizing the tools for building the brand and culture of EWC, following with individual evaluations.Primary contact for all guest relations and concerns via email submissions from the center’s website, responding and resolving in a timely manner.Organize and assist in promotional events to stimulate new and existing guest interest and sales. Show less