Business Analyst Senior
CurrentMet with customers to assess needs and propose customized solutions.Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.Mapped current business and operational processes and recommended areas for improvement.Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.Produced documentation outlining process improvement solutions, including cost-benefit analyses.Collaborated with Development and User Experience teams to respond to questions and concerns regarding project details.Demonstration sessions for the Client to present the progress of the project.Good predisposition with the client to have a fluid relationship.Provided and supported implementation of business solutions by identifying business needs and carrying out necessary practices and processes.Facilitated Scrum framework – sprint planning, backlog grooming, refinement sessions, daily scrums, sprint reviews and sprint retrospectives.Collaborated with product owners, business and team members to define solutions and drive progress.Analysis of improvements and added value.Roadmap planning and monitoring.