Defense Intelligence Agency (DIA)SAFe Agilist SETA Support Specialist● Provided SETA Support for the Integrated Mission Management (IMM) program.● Reviewed and provided guidance to the government on the deliverable "Agile Management Plan" provided by thedevelopment team.● Provide guidance and support to the government lead during the first Program Increment Planning session.

National Geospatial-Intelligence AgencyPeopleSoft Product Owner, SAFe Agilist● Communicate the vision for each feature that is desired by the government business process owner to thedevelopment team.● Ensure user stories accurately describe the intent of the feature.● Write clear and complete acceptance criteria so that the testing team is able to validate the software is deliveringthe intended functionality.● Lead the prioritization meetings with the government business process owner.● Conduct software demonstration for each release to the business process owner.● Upon completion of the software demonstration, facilitate User Acceptance Testing by the government businessprocess owner(s) and their team.

Business Analyst/Scrum Master 2013 - 2016Scrum Master for the ACEware Team● Served as the Scrum Master for the ACEware team to develop an ACE-V compliant training tool for friction ridgeanalysis, comparison, evaluation and verification. Additionally, served as the primary business analyst and systemteam.● Communicate the vision for each feature that is desired by the government business process owner to thedevelopment team.● Ensure user stories accurately describe the intent of the feature.● Write clear and complete acceptance criteria so that the testing team is able to validate the software is deliveringthe intended functionality.● Lead the prioritization meetings with the government business process owner.● Conduct software demonstration for each release to the business process owner.Requirements Team Lead, 2015 - 2016Universal Face Workstation (UFW) FBI CJIS● Serve as the requirements team coordinator for UFW.● Chair weekly meetings to review new requirements● Flesh out requirements and acceptance criteria for all new functionality● Chair meetings with the 3 amigos, (developers, requirements/test team and product owner) to assign valuesduring the WSJF AGILE process.Test Team Lead, 2016 – 2016Universal Face Workstation (UFW) FBI CJIS● Coordinate the test team for each test cycle on UFW.● Chair bi-weekly meeting to discuss progress and review any issues encountered during the test cycle.● Perform test scripts and record results in JIRA.● Coordinate with the development team to resolve issues that arise during test cycle execution.Business Analyst and Business Process Re-engineering Lead for multiple contracts dating back to 2001

Challenge: Provide independent technical advice and information technology (IT) support to the United States President’s Emergency Plan for AIDS Relief (PEPFAR) during the redesign of its main IT system. The initial redesign contract was awarded to an outside contractor and the design failed. Without an IT system in place, the client’s budget management team would have not have been able to process the documents to meet the funding deadline, causing lifesaving HIV/AIDS prevention work to be interrupted.Solution: Assist in the design and development of a work-around system for immediate use. Create an external collaboration team site for use by hundreds of users for data transfer between the PEPFAR in-country personnel, Noblis, and the PEPFAR reviewers. Test and evaluate workaround system prior to deployment. Run raw spreadsheets through XML translating software and load into a SQL database. Run data through reporting service and provide reports to budget management team for analysis. Re-run corrected spreadsheets and reports until budget staff declare the budgets have balanced. Perform extensive testing on current system (second system) during development; ensure user requirements are met; document defects, track progress on correction, verify correction upon receipt of notice from developer. Lead change management process ensuring bugs, enhancement requests, and new functionality requests are developed with user requirements being met.Recognition: Budgetary planning and reporting requirements were met which allowed Congressional Notification for over $41 billion dollars to be achieved. This allowed S/GAC’s HIV/AIDS lifesaving work to continue without interruption. In addition, our work was nominated and selected as the winner of the 2010 Noblis Board of Trustees’ Award for Excellence.

Challenge: Evaluate and make actionable recommendations regarding operational processes, organizational structure and external stakeholder concerns regarding CBP’s Container Security Initiative (CSI) – a program where CBP officers are stationed at ports overseas to help inspect U.S.-bound cargo at departure ports. Solution: Interview a wide-range of personnel supporting CSI, ranging from CBP Officers to the Executive Director of CSI, to gather information relative to business process flow, alignment of roles and responsibilities, staffing metrics and external stakeholder concerns. Analyze and synthesize collected data, resulting in a final report to be delivered to the client. Challenge: Evaluate and make actionable recommendations on the ocean-going import cargo container targeting system employed by U.S. Bureau of Customs and Border Protection (CBP).Solution: Conduct process analysis research for purposes of evaluating the performance of the targeting system used by CBP. Interview and observe first-hand the day-to-day activities involved in targeting cargo. Create process flowchart. Conduct an analysis of information received by CBP, with particular attention to that information received via the manifest, entry, and entry summary submissions. Co-author final evaluation report.Recognition: The report was extremely well-received by CBP – all recommended actions to improve performance are being pursued. Noblis team was awarded another evaluation contract to study the efficacy of another CBP program - Container Security Initiative (CSI). Project was selected as the winner of the 2007 Noblis Board of Trustees’ Award for Excellence.

* Worked side by side with the user advocates (primarily FBI agents), to gain an in-depth understanding of how case information was managed at each step along an investigation. This knowledge was critical to uncover crucial data flows between the agent, the agent’s supporting staff, and management personnel.* Led an effort in developing Unified Modeling Language (UML) use case and activity diagrams for the envisioned Full Operation Capability of the client’s case management system. The goal of this effort was to uncover and communicate the software needs, desires, and ideas of end-users and other stakeholders.* Demonstrated an understanding of the business functions, strategy, and the technologies that will make the envisioned system a reality. Ms. Descoteaux ensured that the group remained focused on the design and implementation of business processes so that business goals would be effectively achieved.* Utilized problem-solving skills to address technical, procedural, political and administrative issues during the nine full-day meetings to create the use case diagrams and activity diagrams.* Wrote key portions of the System Concept of Operations document.* Demonstrable ability to effectively communicate complex technical material to non-technical audiences orally and in writing.* Authored key sections in a User’s Guide that was very well received by the client.

Business Analyst for the National Institute of Justice’s (NIJ) first interoperability program known as Advanced Generation of Interoperability for Law Enforcement (AGILE). This program was soon expanded to include all public safety: police, fire, search and rescue, and ambulance.- Coordinated an implementation plan for a specific telecommunications technology for the National Institute of Justice’s (NIJ) interoperability program. This includes oversight of two technical partners (Johns Hopkins University Applied Physics Laboratory and Air Force Research Laboratory – Rome) with review and approval of technical implementation and assessment plans. Ensured a proper level of coordination with the four public safety agencies involved in this test- Served in the capacity of technical representative for the National Institute of Justice’s (NIJ) standards effort with the Federal Communications Commission’s National Coordination Committee for domestic interoperability standards and internationally through Project MESA. - Performed AGILE briefings in the absence of the AGILE Program Manager - delivered briefings to audiences as diverse as national public safety representatives to the Assistant Attorney General.