o Facilitated care via the client’s care plan and followed directionso Engaged interpersonal skills, including active listening skills o Provided care across a variety of settingso Kept proper care of documents and recordso Ability to think and act quickly in the case of an emergency

o Provided insight and recommendations to customers o Assisted customers with returns or exchanges o Provided a personable experience for customers to fit their individual needs o Maintained awareness of current beauty and market trendso Helped create seasonal product displays and merchandising plans that attracted customer attention*Worked from July 2016 - November 2016 as well. Resigned both times due to allergic reactions.

o Answered all inbound service calls and made outbound callso Verified the authenticity of documents and evaluated information o Investigated inventory discrepancieso Handled customer complaints in a calm, professional manner o Managed team member's schedules to keep the department flowing smoothly

o Developed plans and procedures to safeguard and recover datao Monitored systems, servers, and networks for any signs of incursiono Simulated data loss to evaluate the effectiveness of existing recovery plans o Trained other employees on data safety and procedures