Celeste Gagne Email & Phone Number

Parsippany, Nj

Directed the fiscal aspects of multiple ADP TotalSource operating Regions with total annual revenue of over $1B, 17K clients with over 500K client employees.-Achieved record breaking results by managing the day-to-day financial operations and partnering with sales and service teams. -Improved margins with revenue, sales impact, and pricing effectiveness.-Reduced risk, grew revenue, and improved KPIs by streamlining critical processes and executing key innovations. -Drove Client Service efficiencies and improved client retention while preparing weekly retention forecast by partnering with the Service organization. -Increased revenue by $500K to over $10M today by spearheading new offering allowing for a successful pilot.

Parsippany, Nj

Oversaw the Northeast Region Book of Business, total revenue of more than $800M with consistent double digit processing revenue, NPI, and NOI growth.-Improved overall client retention by partnering with Client Relation Executives in diagnosing client needs to prevent termination. -Contributed to 2100% revenue growth in Northeast region during tenure at Automatic Data Processing. -CFO with the preparation of the annual budget.-Achieved 85% or higher client retention each year.-Achieved ADP TotalSource region of the year for three years. -Participated in critical client-facing activities as required by General Manager. -Partnered with Sales to ensure compliance with roll call and pricing policies.-Attended prospect sales calls and client site meetings as needed.