Celeste Gilstrap Email & Phone Number

Riverside County, California, United States

As the (CPPM) I act as the primary liaison between shareholders and design team from project planning to delivery. I provide a high level of administrative support by conducting research, handling requests, arranging conference calls, and scheduling meetings to support the creative team. I am responsible for maintaining key performance indicators of timeliness, scope, budget, quality, and effectivenessfor all incoming creative tasks/projects. • Manage daily operations by overseeing in-house, freelance staff, and vendors. This includes reviewing daily project tasks, client feedback, deadlines, production calendars, and client meetings.• Negotiate project budgets with clients and collaborate with Creative Directors to ensure client expectations align with the proposed budget. Additionally, I handle negotiations for freelance and vendor rates.• Lead client communications by organizing and taking detailed notes on all client calls and meetings, addressing both creative and logistical aspects of projects.• Create and monitor production schedules, working closely with Creative Directors to ensure deadlines both internal and external—are realistic and consistently met.• Prioritize deliverables to ensure that all work meets the agency’s standards and fulfills client objectives.• Contribute to company growth by collaborating with colleagues to help define and promote company culture.• Manage invoicing and billing, working with the Executive Producer to update client billing and process invoices from freelancers and vendors.• Ensure adherence to company policies, communicating these policies clearly across all levels, and introducing efficient platforms to optimize production processes.• Execute client contracts as well as internal contracts for new employees, freelance artists, and vendors.• Build and maintain long-term client relationships, contributing significantly to sustained business success and fostering trust with clients over the long term.

Bozeman, Montana, United States

Administrator. Responsible for the performance and management of administrative business/operations. Working with a team of key players for ministry in an “out of the box” platform. Fielding general communications, coordinating conferences between differing parties, building itineraries for traveland events. Booking and coordinating all travel details. Managing and updating websites, social medias, calendar of events, researching venues, marketing opportunities, and target market by demographics. Mobilizing events, and volunteers. Networking with outside Ministries, to build relationships, and shareinformation on upcoming projects. Correspondence with ministries/ministers for credential, and affiliation needs. Assisting in compiling data, mailing lists, eblast flyers and design, while keeping all medias current and congruent. Integrating all parties for new product, ministry resources, ordering, and graphics design. Synchronizing all departments, and maintaining deadlines.

Lake Arrowhead, California, United States

Working with the management team, my position also contributed to the development and implementation of organizational strategies, policies, and practices, to improve the operational systems, in support of organizations mission - specifically, support better management reporting, information flow and management, business process and organizational planning. Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance) •Board Interaction: Regularly interacted with the Board of Directors to align strategic initiatives and provide updates.•Operational Improvement: Enhanced operational systems, processes, and policies to support the organization’s mission, focusing on improving management reporting, information flow, and business process planning.•Support Services Management: Increased the effectiveness and efficiency of Support Services (HR, IT, and Finance) through functional improvements and coordination between support and business functions.•Long-Term Planning: Played a significant role in long-term planning initiatives aimed at achieving operational excellence.•Financial Oversight: Oversaw overall financial management, planning, systems, and controls, including managing the agency budget in coordination with the Executive Director.•Program Budget Development: Developed individual program budgets and managed invoicing to funding sources, including the calculation of completed units of service.•Payroll and Expense Management: Managed payroll, including the tabulation of accrued employee benefits, disbursed checks for agency expenses, and organized fiscal documents.•Fiscal Planning: Conducted regular meetings with the Executive Director to discuss fiscal planning and financial strategy.•Team Leadership: Supervised and coached the office manager on a weekly basis to ensure effective office operations and staff development.