Experienced operations and client success leader with over 30 years at Sanlam, currently driving transformative initiatives at Sanlam Fintech. I am passionate about leveraging technology to enhance client outcomes, having transitioned from a robust background in insurance operations management. My current role as Client Success Lead focuses on optimizing Multi Pay solutions, following a successful tenure as Operations Manager for Multi Data. I thrive in dynamic, hybrid work environments and am committed to delivering excellence in Fintech innovation. My diverse experience across various roles demonstrates my adaptability and commitment to the financial services industry.