Celeste Gonzalez Email & Phone Number

Jupiter, FL

Coordinated team building activitiesManaged scheduling Planned and executed events for large groupsTracked and ordered inventoryMaintained positive relations with communitySupervised and managed Center, including the 100+ children and 25+ staffResponsible for the training and orientation for new hiresManaged and updated social media for the CenterAssisted.

Provided excellent customer service and relationsOversaw and managed the Front of StoreEnsured the efficiency and standard of operationsResponsible for the daily accounting of the store’s cashMaintained the quality and cleanliness of the store

Nashville, TN

· Manage, coach, train and mentor call center representatives and lead callers to ensure their professional and personal development · Create and implement strategies to increase moral and motivation of representatives.· Communicate effectively via phone and through e-mail.· Responsible for statistical analysis.

Nashville, TN

· Responsible for calling constituents of Vanderbilt University, providing institutional updates, stewarding fundraising efforts and updating contact information.