Celeste Graham

Celeste Graham Email and Phone Number

IT Project Coordinator @ Washington University in St. Louis
Glen Carbon, IL, US
Celeste Graham's Location
Glen Carbon, Illinois, United States, United States
Celeste Graham's Contact Details

Celeste Graham work email

Celeste Graham personal email

n/a
About Celeste Graham

As the current Operations Supervisor at Washington University, my focus is on elevating the quality of IT services. Our team's dedication to process improvement and customer satisfaction has been a cornerstone of our operations, leveraging my expertise in application support, Computer Hardware, and Windows and Mac OS. Previously, as a Service Desk Quality Coordinator, I played a pivotal role in analyzing and enhancing IT service procedures. The experience honed my competencies in not just technical support, but also in fostering a culture of continuous improvement, ensuring the university's academic and research missions are supported by top-tier IT services.

Celeste Graham's Current Company Details
Washington University in St. Louis

Washington University In St. Louis

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IT Project Coordinator
Glen Carbon, IL, US
Celeste Graham Work Experience Details
  • Washington University In St. Louis
    It Project Coordinator
    Washington University In St. Louis
    Glen Carbon, Il, Us
  • Washington University In St. Louis
    Operations Supervisor Ii
    Washington University In St. Louis Mar 2024 - Present
    St Louis, Missouri, United States
  • Washington University In St. Louis
    Service Desk Quality Coordinator
    Washington University In St. Louis Sep 2022 - Mar 2024
    Washu Med School
  • Washington University In St. Louis
    Technical Support Specialist
    Washington University In St. Louis Mar 2022 - Sep 2022
    Washu Med School
  • Gfi Digital
    Operations Engineer
    Gfi Digital Jan 2022 - Feb 2022
    Maryland Heights, Mo
  • Washington University In St. Louis
    Technical Support Specialist
    Washington University In St. Louis Aug 2021 - Dec 2021
    Danforth Campus
  • The Gori Law Firm
    It Manager
    The Gori Law Firm Oct 2018 - Aug 2021
    Edwardsville, Illinois, United States
  • Gori Julian & Associates, P.C.
    Mid-Level Help Desk Technician
    Gori Julian & Associates, P.C. Oct 2017 - Oct 2018
  • Panera Bread
    Field Systems Support Analyst - Temp
    Panera Bread Aug 2017 - Oct 2017
    Sunset Hills, Mo
  • Madison Mutual
    Pc Maintenance Technician Intern
    Madison Mutual May 2017 - Aug 2017
    Edwardsville, Illinois
    • Password resetting.• Adding and deleting users in active directory as well as Office 365 administration.• Adding/Changing Skype for Business users with Altigen.• Adding/Changing permissions to files and folders in Active Directory.• Setting up new hardware and software.• Provide training on new Windows 10 OS. • Imaging new computers for quicker deployment to users.• Troubleshooting networking problems.• Troubleshooting computer hardware/software.• Troubleshooting printers and copiers. • Troubleshooting phone and headset issues.• Adding/deleting printers via network to users’ computers.• Learning Cisco Meraki servers. • Troubleshooting Dell and Lenovo computers using Windows 7 and 10.• Windows 2012 Servers.• Use of online Breeze help desk ticket management software.• Installation of Windows 10 operating system.• Installation of Office 365.• Remote assistance to work from home users and field agents.• Installation of KVM.
  • Next Step Foot & Ankle Clinic
    Medical Transcriptionist
    Next Step Foot & Ankle Clinic Oct 2016 - May 2017
    Alton, Il
    Podiatry transcription for 4 doctors utilizing cloud-based HealthFusion EMR/EHR.
  • Trivium Test Prep Partners
    Freelance Content Reviewer
    Trivium Test Prep Partners Oct 2016 - Jan 2017
    Content editor for MBLEx test prep book.
  • On Target Transcription
    Owner/Medical Transcriptionist
    On Target Transcription Jan 2009 - Jan 2016
    Radiology TranscriptionOrthopedic TranscriptionPhysical TherapyRehabSocial WorkPsych
  • Nuance Communications
    Medical Language Specialist
    Nuance Communications Feb 2015 - Aug 2015
    Rosewood Heights, Il
    RadiologyOrthopedicsRehab
  • Bjc Healthcare
    Massage Therapist
    Bjc Healthcare Feb 2005 - Oct 2008
    Alton, Il
    I started out as Secretary for The Cancer Center at AMH then became a massage therapist for Hospice patients including pediatric.

Celeste Graham Skills

Medical Terminology Medical Transcription Hospitals Microsoft Word Hipaa Healthcare Radiology Health Insurance Invoicing Revenue Cycle Medical Billing Medicine Medical Records Emr Ehr Healthcare Management Acute Care Customer Service Payroll Medicare Orthopedics Orthopedic Transcription Supervisory Experience Pediatrics Project Management Medicare Advantage Medicare Supplements Medicare Prescription Drug Plans Employee Benefits Closed Captioning Virtualization Software Installation Computer Hardware Assembly Computer Hardware Installation Windows 7 Windows 8 Windows 10 Windows Os Installation Software Deployment Computer Hardware Troubleshooting Domain Name System Windows Server 2012 Dynamic Host Configuration Protocol

Celeste Graham Education Details

Frequently Asked Questions about Celeste Graham

What company does Celeste Graham work for?

Celeste Graham works for Washington University In St. Louis

What is Celeste Graham's role at the current company?

Celeste Graham's current role is IT Project Coordinator.

What is Celeste Graham's email address?

Celeste Graham's email address is cg****@****law.com

What schools did Celeste Graham attend?

Celeste Graham attended Lewis And Clark Community College, Southwestern Illinois College.

What are some of Celeste Graham's interests?

Celeste Graham has interest in Science And Technology, Children, Education, Health.

What skills is Celeste Graham known for?

Celeste Graham has skills like Medical Terminology, Medical Transcription, Hospitals, Microsoft Word, Hipaa, Healthcare, Radiology, Health Insurance, Invoicing, Revenue Cycle, Medical Billing, Medicine.

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