KPI - sales targets, shrinkage targets, CODB budgets, etc. Customer Experience - the customer comes first, always striving to provide a better experience for the customer at every occasion.Customer Engagement - spending time with the customer and appreciating feedback to better understand and deliver the needs of the customer. Leading a Team - consistently support the team to perform to the highest standards in delivering the customers needs.Self Assessment - bi-annual self assessment of the prior period at half financial year and full financial year, which is then forwarded for Upper Management approval. Objectives - objectives are set for each Quarterly period which are then rated as to the progress towards each objective during bi-annual self assessment. Merchandising - planning stock for promotional activity, creating eye catching displays within the department.

Office duties including;- General Administration; mail duties, filing, office organisation and cleanliness. - General written correspondence including email and formal letters. - Data entry predominately using MS Excel, MYOB and Handisoft programs. - Preparation of BAS returns for individuals and small propriety companies.- Preparation of land tax returns for individuals and trusts. - Preparation of tax returns for individuals, small propriety companies, trusts and self-managed superannuation funds. - Preparation of annual audit documents for approximately 8 self-managed superannuation funds.- Assistance in preparation of financial planning and investment through Count, under the guidance of an experience Financial Planner.