Celeste Jacobs

Celeste Jacobs Email and Phone Number

Client Success Manager - Performance Practice at Publicis Media @ Publicis Media
london, london, united kingdom
Celeste Jacobs's Location
City of Johannesburg, Gauteng, South Africa, South Africa
Celeste Jacobs's Contact Details

Celeste Jacobs work email

Celeste Jacobs personal email

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About Celeste Jacobs

PERSONAL SUMMARY:I am experienced in deployment of sensible business practices, ensuring effective customer and client interaction exercising supervisory, organisational and administrative skills. Skilled in account liaisons on an international and multi-cultural level. I am a quick learner, have a creative mind and fantastic organisational skills and enjoy interacting with people. ‘ I believe that when a person puts their mind to something, great things can be achieved. ’CAREER OBJECTIVE:To apply my extensive administrative skills and contribute to the smooth running of a business.SKILLS SUMMARY:Very self-sufficient and confident in administration. Mature minded with a professional approach. I have 10 years’ experience providing outstanding production, administrative and personal support to the MD, COO, Management team and staff. A motivated, confident self-starter whose passion is creating and streamlining processes. Able to grasp concepts easily and attend to details whilst still maintaining a view of the bigger picture. I am an expert at juggling multiple projects and meeting deadlines within a set budget.Creative, resourceful, flexible, able to adapt to changing priorities and maintain a positive attitude with strong work ethics. A clear, logical communicator, able to establish good working relationships with clients, suppliers and colleagues and motivate individuals to achieve the companies’ objectives.Able to exhibit confidentiality, discretion, tact, professionalism and diplomacy when dealing with senior management. Possessing proven ability to help others make use of their time by dealing with the administrative tasks.I am ready and qualified for the next stage of a successful career and looking for a PA position within a good company, where I can contribute and grow.

Celeste Jacobs's Current Company Details
Publicis Media

Publicis Media

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Client Success Manager - Performance Practice at Publicis Media
london, london, united kingdom
Employees:
16781
Celeste Jacobs Work Experience Details
  • Publicis Media
    Client Success Manager - Publicis Media
    Publicis Media Jun 2019 - Present
    10 Muswell Road, Bryanston, Johannesburg South
    Responsibilities include, but not limited to:• Managing communication between the client, sales and campaign management teams.• Building strong, long-term client relationship and maintain frequent contact.• Managing all aspects around creative briefing from clients (requesting creative changes, new targeting, creative testing, sending screenshots etc. as well as briefing in process to the campaign management team.• Address all client queries effectively and in a timely manner or… Show more Responsibilities include, but not limited to:• Managing communication between the client, sales and campaign management teams.• Building strong, long-term client relationship and maintain frequent contact.• Managing all aspects around creative briefing from clients (requesting creative changes, new targeting, creative testing, sending screenshots etc. as well as briefing in process to the campaign management team.• Address all client queries effectively and in a timely manner or divert to the relevant person within the Media department.• Occasionally attend client status meeting or introduction meetings with the Sales Manager.• Ad-hoc spend tracking to ensure all budgets within your silo goes live and spends in full, if not, following up thereof is required.• Manage the process of on-boarding clients. • Educate and manage clients with after hour protocols.• Advising clients on best practice and providing creative specs to ensure correct creative is received and briefed ad types.• Send tracking pixels along with implementation guide to clients to implement prior to campaigns going live.• Generating of insertion orders (IO’s) for new clients budgets, sending requested IO’s to clients and ensuring signed documents are received before any media goes live.• Providing/suggesting solutions to recurring problems.• Use client feedback to improve overall client experiences.• Sending new budgets booking emails once new IO’s are signed off by client and capturing new budget into the financial system.• Following up on purchase orders (PO’s) and CI’s if applicable for invoicing. • Loading POs and CI’s into accounting system and approving for invoicing.• Integration and testing of lead generation forms into client CRM.• Manage security aspect of systems and social media platform accounts. Show less
  • Popimedia
    Office Administrator
    Popimedia Mar 2019 - Present
    Silver Stream Business Park, 10 Muswell Rd, Bryanston
    Key responsibilities:• Administrative & secretarial support to Popimedia General Manager, Boardroom management for internal meetings – booking, catering & IT support• Financial & Billing Administrative Support, JANUS compliance• Manage travel arrangements for Executive team – flights, car hire & accommodation• Respond promptly to managers’ queries • Facilitate internal communication • Suggest more efficient ways to run the office and troubleshoot malfunctions… Show more Key responsibilities:• Administrative & secretarial support to Popimedia General Manager, Boardroom management for internal meetings – booking, catering & IT support• Financial & Billing Administrative Support, JANUS compliance• Manage travel arrangements for Executive team – flights, car hire & accommodation• Respond promptly to managers’ queries • Facilitate internal communication • Suggest more efficient ways to run the office and troubleshoot malfunctions • Organise office operations and procedures • Coordinate with IT department on office equipment • Manage contract and price negotiations with office vendors, service providers • Address employee queries regarding office management issues • Liaise with facility management vendors• Help plan in-house or off-site activities like parties, celebrations and conferences • Managing clerical/ admin staff• Day to day office management including building maintenance and admin• Meeting room status + booking management• Support Agency with the induction of new staff, including training where applicable• Management of access tags, parking bays, office keys• Health and safety Personality Profile:• Dedicated to the quality & accuracy of projects from inception to completion• Flexible, hardworking and willing to take on ad-hoc tasks and a constantly evolving job spec• Discreet/ ability to honour confidentiality• Proactive and professional • Interpersonal savvy • Resourceful and uses initiative with minimal supervision• Comfortable with working alone, or as part of a team• Emotionally mature with a calm disposition• Positive, can-do attitude• Organised and efficient• Attention to detail• Deadline orientated and results driven• Willingness to be challenged• Able to perform within a high pressured environment Show less
  • Popimedia Group
    Executive Personal Assistant
    Popimedia Group Oct 2014 - Jun 2019
    Melrose, Johannesburg
    1. Control and maintain electronic diaries and make appointments2. Coordination of meetings and Minute taking3. Co-ordinate Internal meetings. Setting up meeting rooms, arranging parking, catering when and where needed.4. Arranging conferences and meetings with internal and external clients5. Purchasing for office & personal supplies6. Purchasing client gifts, staff gifts where and when necessary7. All travel, car hire and accommodation arrangements for entire… Show more 1. Control and maintain electronic diaries and make appointments2. Coordination of meetings and Minute taking3. Co-ordinate Internal meetings. Setting up meeting rooms, arranging parking, catering when and where needed.4. Arranging conferences and meetings with internal and external clients5. Purchasing for office & personal supplies6. Purchasing client gifts, staff gifts where and when necessary7. All travel, car hire and accommodation arrangements for entire company via booking portal8. Allocate travel costs accordingly – monthly recon’s9. Establish & maintain professional relationships with clients, friends, family & colleagues10. Spread sheets: interpretation, compilations, condensing11. Processing of Travel Expenses, Credit card Expenses, payment requisitions12. Processing of personal accounts payable 13. Correspondence with Clients, Suppliers, Staff.14. PowerPoint presentations15. Typing of minutes of meetings and keep filing updated16. Maintain filing system both electronically and manually17. Screening telephone calls, inquiries and requests, and handling them when appropriate18. Recruitment process and authorisation19. IMAC Requester - New employees and requirement20. Personal errands: car service, dry cleaning, shopping, daily lunch etc.21. Planning and coordinating personal holidays and getaways22. Being available after hours23. Other ad-hoc duties Show less
  • Panorama Publications (Pty) Ltd
    Traffic & Production, Distribution & Circulations Manager
    Panorama Publications (Pty) Ltd Apr 2004 - Jul 2014
    Kyalami, Johannesburg
    • Responsible for general production process for the company’s magazine titles.• Creating and implementing yearly deadlines for all staff• Purchase orders, expense claim forms• Dealing with all suppliers - price scheduling, orders, deliveries• Bindery and dispatch management• Create detailed and up to date cost estimates for future projects and manage alongside project managers• Create production standards, processes and procedures where practical• Responsible for… Show more • Responsible for general production process for the company’s magazine titles.• Creating and implementing yearly deadlines for all staff• Purchase orders, expense claim forms• Dealing with all suppliers - price scheduling, orders, deliveries• Bindery and dispatch management• Create detailed and up to date cost estimates for future projects and manage alongside project managers• Create production standards, processes and procedures where practical• Responsible for general circulation and distribution management. • Guarantee regular reporting according to company / magazine objectives• Analysis of distribution and optimisation of supply• Create a distribution strategy - Develop newsagent / retail sales strategy and implementation plans• Create circulation profile and prospects per each title • Create an overall Panorama circulation policy • Target readers, how many are they, where are they, where best to sell them the magazine.• Present monthly to Publisher for strategy and policy assessment with best possible recommendations• Distribution / Subscription fulfilment, external/internal suppliers• Distribution to mail house and management/supervision of mail room fulfilment, quality cost and implementation• Stores management • Manage office stock, archives• Subscription fulfilment (in-house) and postage• Auditing (ABC) certification - 4 quarters of the year• Logistic management of events• Booking of flights and accommodation for key people and international clients• Agendas/action points followed up/minutes• General administration support to the management team• Making appointments• Organising internal & external meetings, packs, agendas and facilities• Assisting with mailshots and promotions across the board Show less
  • Panorama Publications (Pty) Ltd
    Sales Support
    Panorama Publications (Pty) Ltd Apr 2004 - Sep 2005
    Responsibilities – Sales Support/PA: Providing Secretarial & Administrative support, getting general administrative and filing Co-ordinated the work of the Department and ensured that deadlines were met. Outlook diary management.Taking minutes and compiling minutes.Typing letters, memos, reports, schedules Monitoring, handling group and individual account expenditureScreening emails Travel & accommodation arrangements.Typing of contact reports; updating booking sheets… Show more Responsibilities – Sales Support/PA: Providing Secretarial & Administrative support, getting general administrative and filing Co-ordinated the work of the Department and ensured that deadlines were met. Outlook diary management.Taking minutes and compiling minutes.Typing letters, memos, reports, schedules Monitoring, handling group and individual account expenditureScreening emails Travel & accommodation arrangements.Typing of contact reports; updating booking sheets and follow up with clientsCreating and sending out booking confirmationsPreparing magazines for invoicing Excellent Secretarial, Organisational and Communication skills used.Ad Sales for Skyways magazine and VetsLife magazine Preparing purchase orders for Printers and Mailing HouseProcessed orders Show less
  • South African Express Airways
    Senior Flight Attendant
    South African Express Airways Jan 1997 - Feb 2002
    • I updated and briefed staff on aircraft procedures and situational awareness.• Responsible for flight operations within the aircraft cabin.• Debriefed staff regarding situations experienced on managed on board an aircraft.• Monitoring passenger’s behavior and safety.• Supervised invalids and unaccompanied minors throughout the flight.• Organized catering and beverages.• Served meals and beverages.• Experienced in Aviation First Aid and fire fighting

Celeste Jacobs Skills

Management Social Networking Marketing Communications Budgets Sales Project Planning Advertising Marketing Strategy Microsoft Excel Project Management Account Management Event Management Magazines Crm Outlook Time Management Organisation Procurement Attention To Detail Social Media Social Media Marketing Customer Service

Celeste Jacobs Education Details

  • Mondeor High School
    Mondeor High School
    12
  • Birnam Business College
    Birnam Business College
    Secretarial Gold Diploma

Frequently Asked Questions about Celeste Jacobs

What company does Celeste Jacobs work for?

Celeste Jacobs works for Publicis Media

What is Celeste Jacobs's role at the current company?

Celeste Jacobs's current role is Client Success Manager - Performance Practice at Publicis Media.

What is Celeste Jacobs's email address?

Celeste Jacobs's email address is ce****@****a.co.za

What schools did Celeste Jacobs attend?

Celeste Jacobs attended Mondeor High School, Birnam Business College.

What are some of Celeste Jacobs's interests?

Celeste Jacobs has interest in Socialising With Friends And Family, Cooking, Dancing, Traveling To New Places And Exploring, Painting, Spending Time With My Son.

What skills is Celeste Jacobs known for?

Celeste Jacobs has skills like Management, Social Networking, Marketing Communications, Budgets, Sales, Project Planning, Advertising, Marketing Strategy, Microsoft Excel, Project Management, Account Management, Event Management.

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