Celeste M. Email & Phone Number

Riverside, Ca, Us

Riverside, Ca, Us

Riverside, Ca, Us

Provide excellent customer service over the phone and to walk-in clients on a daily basis. Answer multi-line phones and direct calls. Assist with vendor needs such as copying and faxing. Provide resources and referrals for various basic needs in the community. Maintain an up-to-date Job leads board and binder, updated twice a week. Maintain monthly facility calendar and scheduling of conference room and other facilities. Create flyers for special events. Assist with planning, coordination and execution of events. Contact vendors and community organizations to maintain up-to-date brochures and information. Data entry on a daily/weekly basis using a Microsoft Access database. Month end reporting using Microsoft Access database. Copying, faxing, emailing as needed.

Riverside, Ca, Us

Traige Unit. Give applicants standard forms and requests that routine verifications be returned with completed forms; review forms for completeness when returned by the applicant; assist clients with completing application forms for financial assistance. Record verifications of birth, income, property, and other required information according to standard procedures. Assist Reception/Clerical unit with imaging documents and creating tasks for clients who are in the office. Translate for non-Spanish speaking Eligibility Technicians. Answer questions and research cases for current and pending clients. CIV usage.

Baltimore, Maryland, Us

Responsible for all school district, contract and education related billing. Accurately processed payroll for hourly and contract employees. Processed all new hire paperwork and input into HR program. Maintained personnel files, processed VOEs, and EDD related documents. Assisted customers (parents) with completing application, application process, and verified eligibility for program. Explained program and program policies and procedures to parents on a daily basis via phone and some in-person grouppresentations. Attended meetings with district personnel to ensure program compliance and adherence to billing guidelines for federally funded programs. Assisted with budget preparation. Ensured invoices from vendors were accurate and approved them for payment. Assisted in coverage for multi-line phones and making calls as requested. Daily reports. Managed alpha, numeric, alpha-numeric and chronological files. Assisted with the creation of an Operations and Training Manual. Assisted with group orientations for summer marketing teams (1099 contract employees). Translated various documents as requested. Made travel arrangements, scheduled meetings, and various other miscellaneous duties as requested. Supported Area Manager and management team in day to day activities. “Unofficially” supervised, trained and directed subordinate office staff

Riverside, Ca, Us

Assisted Sales Staff with preparing and processing major accounts’ ads. Ensured proper placement of ads in the newspaper as well as insertion of inserts in the paper. Ran daily and weekly reports. Assisted Director of Major and National Advertising with reports and projects as requested. Provided customer service to our advertisers. Answer phones, file, and fax as needed.

Riverside, Ca, Us

Provide support to the Director of Retail Advertising and the Director of Major & National Advertising. Answer phones, file, and fax as requested. Create spreadsheets and reports as requested. Print out reports from database and distribute to county offices on a daily basis. Assist with bi-weekly expenses, adjustment/credit memos, and rate exceptions. Process confidential documents.

Responsible for all billing for Southern California Edison and Pacific Gas & Electric as well as all other private and commercial jobs, handled collections calls, ran A/R reports on a weekly basis. Assisted with verifications of employment, payroll and other HR activities. Handled sub-contractor payments. Processed employee expense reports. Was Interim Office Manager for approx. 6 mo. period and handled all office manager duties. Processed claims and followed up to ensure customer satisfaction. Typed and translated various documents. Put together employee handbook. Responsible for all travel accommodations and lodging. Ordered office supplies. Trained and supervised new & part-time employees. Miscellaneous duties as requested.

Answered and directed all incoming calls, made appointments using Medical Manager, collected co-pays, verified insurances, requested authorizations, took messages, sorted and distributed mail, and assisted with medical records.

Responsible for all patients’ insurance needs including: verified eligibility and benefits, requested authorizations and pre-certifications, wrote evaluation letters/quotes, which included HCPC and ICD-9 codes, and cost breakdown. Responsible for all hospital billing and assisted with all other billing. Posted all payments and write-off’s from all payors, and assisted with claims review and appeals process. Assisted front desk with phones, filing and scheduling and sorted and distributed mail. Implemented new and more efficient procedures for my position such as: created new forms for insurance verification and for worker’s compensation patients.

Assisted supervisor in covering all positions including: front desk reception, scheduling, PBX operator, cashier (collecting co-pays and batching), new patient registration, insurance verification and medical records clerk. Supervised records/reception staff and assisted in training new hires. Responsible for ordering facility supplies on a weekly basis. Performed various duties on a daily basis such as translations, dictation and doctor’s schedules.

Bachelor Of Arts - Ba, Public Administration

Associate Of Arts - Aa, Management Information Systems, General

Associate Of Arts - Aa, Social Sciences