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Celeste Misa is listed as Principal Consultant at CGI at CGI, a company with 53419 employees, based in Metro Manila, National Capital Region, Philippines. AeroLeads shows a work email signal at cgi.com and a matched LinkedIn profile for Celeste Misa.
Celeste Misa previously worked as IT Quality Specialist at Cgi and Service Desk IT at Cgi. Celeste Misa holds Bs Math, Computer Science from University Of Santo Tomas.
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AeroLeads found 1 current-domain work email signal for Celeste Misa. Compare company email patterns before reaching out.
Celeste Misa is a Principal Consultant at CGI at CGI. She possess expertise in troubleshooting, customer support, customer service, software installation, hardware and 14 more skills. She is proficient in English and Filipino.
Listed skills include Troubleshooting, Customer Support, Customer Service, Software Installation, and 15 others.
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- Monitors quality performance of individual Analyst, Specialist and Teams, and evaluates statistics.- Provides coaching to Service Desk Analysts after weekly quality assurance to address client-specific quality standards and expectations. - Works with the Quality, Academy and Operational Leads to develop Quality Assurance plans that aims to transform and.
Taguig City, Philippines
- Resolve issues utilizing excellent customer service skills, problem solving skills, technical thinking/ reasoning skills, and a high level of individual judgment to ensure outcomes of users satisfaction. - Receive and respond to inquiries and requests via telephone, e-mail, case tracking system professionally and with speed, accuracy and proficiency..
Blk 11 Lot 5 E. Rodriguez Jr. Ave., Bagumbayan, Libis, QC
- Monitors and validates the Sales and Collections calls of the Product Specialists from various centers in US (AQM)- Provides feedbacks to every monitored call and gives recommendations for the improvement of call management- Ensures that the Product Specialists are following the proper call flow as directed by the client (PSC)- Achieves quality monitor.
- Provides a professional and efficient customer support function for all client projects, in line with client contractual requirements via e-mail/ forum- Accountable for providing a high level of technical response to the customers of the client- Ensures that all communication with customer is within the guidelines given by the client; ensures that all.
- Installation and configuration of software/ hardware for Internet service - Coordinator of the Web cafe dissemination project for all Dioceses nationwide- Coordinates with telephone companies regarding connections for the Web cafe project
- Performs network maintenance- Does network design using Visio Diagram- Performs inventory-related tasks and handles documentation on assigned projects
Other employees you can reach at cgi.com. View company contacts for 53419 employees →
Tanuja Thikekar
Colleague at Cgi
Burlington, Massachusetts, United States, United States
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SM
Shruthi Meda
Colleague at Cgi
Bengaluru, Karnataka, India, India
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LF
Lucas Foulon
Colleague at Cgi
Bordeaux, Nouvelle-Aquitaine, France, France
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CL
Cynthia Lucas
Colleague at Cgi
Belo Horizonte, Minas Gerais, Brazil, Brazil
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BP
Brunehilde Parent
Colleague at Cgi
Calais, Hauts-de-France, France, France
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MK
Manju Kishore
Colleague at Cgi
Bengaluru, Karnataka, India, India
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DH
Dr. Helmut Franz Teykal
Colleague at Cgi
Ingolstadt, Bavaria, Germany, Germany
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SB
Swathi Bennemath Kantharaj
Colleague at Cgi
Bengaluru, Karnataka, India, India
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KV
K Vijaykumar
Colleague at Cgi
Thane, Maharashtra, India, India
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RK
Roshani K.
Colleague at Cgi
Greater Pittsburgh Region, United States
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Activities and Societies: Mathematics Society
Quick answers generated from the profile data available on this page.
Celeste Misa works for CGI.
Celeste Misa is listed as Principal Consultant at CGI at CGI.
AeroLeads has found 1 work email signal at @cgi.com for Celeste Misa at CGI.
Celeste Misa is based in Metro Manila, National Capital Region, Philippines while working with CGI.
Celeste Misa has worked for Cgi, Patriot Global Marketing Inc., Sykes Asia, Inc., Cbcpnet, and Digital Telecommunication Philippines, Inc.
Celeste Misa's colleagues at CGI include Tanuja Thikekar, Shruthi Meda, Lucas Foulon, Cynthia Lucas, and Brunehilde Parent.
You can use AeroLeads to view verified contact signals for Celeste Misa at CGI, including work email, phone, and LinkedIn data when available.
Celeste Misa holds Bs Math, Computer Science from University Of Santo Tomas.
Celeste Misa is listed with skills including Troubleshooting, Customer Support, Customer Service, Software Installation, Hardware, Bpo, Call Center, and Contact Centers.
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