Celeste Ibarra Email & Phone Number

United States

Hybrid

-Completes monthly Quality Reviews for Team Members. Complete QA on designated interval determined by leader for each team member and update dashboard/scorecard on findings per month. -Aligns with leaders on new hire onboarding and Quality Reviews for the first 90 days. -Monitors both outbound / Inbound calls for various call centers.-Identifies trends and.

Aurora, Colorado, United States

• Provides non-clinical support of the telephone screening/triage functions.
• Provides and obtains signatures for the appropriate treatment consents forms from patients/families.
• Provides patient support services which may include scheduling, registration, patient reception, patient check in/out and follow-up visit support.
• Supports health insurance management functions by collecting patient insurance information, documenting the patient’s method of payment and/or collecting copays and other payments. May also include supporting referrals.
• Receives inbound and/or places outbound patient calls in order to schedule appointments or surgeries, complete registration functions and to route calls as appropriate.
• Performs data entry functions, including entering patient demographic information and patient updates in a medical records system.

Thornton, CO

-Thoughtfully provided service to consumers either by face to face, telephone or electronically presenting a positive image for the agency. -Thoroughly and efficiently gathered consumer information, scheduled initial and follow up appointments with doctors and therapists through an EMR system, educated the consumers where applicable, and documents.

Upland, CA

At San Antonio Regional Hospital as a CNA on the night shift, my responsibilities include taking patients Blood Pressure evert 4 hours. Being consistent with doing hourly rounds, and assisting patients to their needs.

Bachelor Of Science - Bs, Health/Health Care Administration/Management

Associate'S Degree, Health/Health Care Administration/Management

Certified Nursing Assistant Certificate, Nursing

High School

Activities and Societies: Yearbook, Student Council