Celeste Olds Email & Phone Number

Seattle, Washington, United States

• Oversees the production logistics and project execution for adult education projects, leading courses with a high-volume of video assets for Fortune 100 clients with worldwide stakeholders• Communicates extensively with clients to identify, clarify, and define the strategic vision of each project • Designs project roadmaps and writes statement of work that offer clients and vendors a clear definition on scope, budget, timeline, workflows, and project logistics, while forecasting production roadblocks• Serves as a point of contact for multiple projects simultaneously, managing numerous vendors and stakeholders while contributing to production operations for 100+ videos in production at any given time • Builds effective systems for script and video reviews that integrate seamlessly with client workflows• Drives cross-functional collaboration between vendors and manages conflict resolutions as necessary• Supports DEI content production for clients by actively networking with local and worldwide production companies to ensure sets are crewed with top talent that promotes and supports a culture of inclusivity• Continuously evaluates and optimizes processes surrounding production operations to ensure successKey Accomplishments:• Streamlined the collaborations with domestic and international content experts and animation teams to lead the development of 500+ minutes across 350+ videos of unique animations illustrating complex ideas such as physics, cyber security, data analytics, and IT support for 3 separate projects• Successfully improved best practices for production logistics, including clear SOW, onscreen instructor best practices, processes for script and video review with clients, and a production code of conduct that built trust and confidence in expectations• Contributed to the production of 9 certificates for Google housed on Coursera and total nearly 3,000 videos, including the production of 4 out of the top 5 professional certificates on Coursera

Seattle, Washington, United States

• Offered consultative production operations services to high-profile clients for million-dollar projects, and managed all logistics as the main point of contact for events, videos, and educational courses • Consulted with clients on effective business operations for each project, including budget management, resource management, production operations, and project management strategies • Guided clients in accurately scaling project resources while developing operational systems to organize, track, progress, and communicate the project’s lifecycle while satisfying client expectations • Produced statement of work (SOW) to each client, clarifying project scope, timeline, and cost with extremely defined specifics to ensure budget, deliverables, and strategies would satisfy all parties • Managed teams of contractors to accommodate production needs for multiple clients simultaneously • Created innovative business continuity strategies that allowed production to continue safely during a pandemic, and implemented virtual solutions to unique production challenges with global clients • Developed production pipelines that scale and integrate seamlessly with client’s internal resources• Facilitated cross-functional collaborations when creating project roadmaps to ensure on-time delivery Key Accomplishments: • Developed and deployed remote video kits during the pandemic that created 130+ videos around the world, and resulted in a series of courses with a cohesive look for Meta, Lyft, Google, and AWS• Consulted and produced content with 20+ creative agencies impacted by the pandemic, and found creative, safe ways to re-imagine productions for Google, Rover, and many local companies • Successfully oversaw the operations for thousands of assets for 3+ Massive Open Online Course (MOOC) that were uploaded across various learning management systems (LMS), and localized the course content into 5+ different languages while managing dozens of vendors worldwide

Seattle, Washington, United States

• Oversaw production operations for one of the world’s largest online education platforms• Managed operational oversight of 4 broadcast studios across 2 cities and over 35 employees • Built and implemented production request systems to efficiently track and deliver 75-100 individual assets every month, collaborating with internal stakeholders on product vision, design, and execution • Implemented and led a weekly meeting with leadership to review and prioritize production requests• Supported projects that considered the needs of HR, contractors, instructors, audience members, and other stakeholders to ensure the most ethical, efficient, and accurate production of courses • Analyzed data and reports to better manage budgets for improved cost control and resource allocations• Developed studio calendars that tracked scope, resources, and budgets to properly support projects• Created strategic processes, resources, and practices to drive production and project completion• Deployed critical, centralized production systems used company-wide, including creative briefs, project management, and traffic platforms, along with traffic team’s schedules, logistics, and resources • Developed and implemented set safety best practices for contractors and production staffKey Accomplishments: • Led the production operations for 200+ courses and 2,500+ hours of content from 50+ instructors for the company’s most profitable, high-profile accounts, such as Apple, Adobe, Etsy, and Virgin • Heavily contributed to the growth of production operations, leading to expansions from 2 to 35+ employees and 1 to 4 studios across Seattle and San Francisco to better serve a growing audience • Spearheaded cross-functional collaborations with content, product, marketing, and engineering teams to develop production systems and innovate engagement efforts that grew viewership to 10M+

Seattle, Washington, United States

• Developed, implemented, and oversaw creative briefs and production requests for live broadcast • Oversaw floor management of 200+ live shows averaging 6+ hours each from conception to completion • Collaborated with teams of instructors and clients to support narrative and curriculum in production• Managed a team of 12+ producers, coordinators, and assistants while coordinating complex schedules, creative production systems, and stakeholder communications for new business strategies and projects • Partnered with leadership to interview, select, and onboard new employees to the production team• Served as the point of contact for thousands of in-studio audience members throughout the course of 2,500+ hours of live broadcasts, managing large crowd logistics and audience communicationsKey Accomplishments: • Streamlined production logistics and systems, including project briefs, schedules, budgets, recruitment strategies, and equipment purchases that resulted in a 60% decrease in production costs per broadcast• Spearheaded the production request funnel that led to the development of a production operations department of 3 coordinators dedicated to vetting and tracking traffic control requests • Heavily contributed to scalability efforts as a founding producer by leading the production team, budget, schedules, and hiring to grow production to 15+ courses/month and 115+ employees in 2 cities