Celeste Oswald Email & Phone Number

Colorado Springs, Co, Us

Colorado Springs, Colorado, United States

• Provided residents with a high standard of customer service through a prompt and courteous response to all inquiries• Conducted move-ins and tours with new residents by providing details about the home during walk-throughs• Maintained a fundamental working knowledge of all lease documentation, resident guides, and policy procedures• Administered move-in and move-out paperwork and home inspections with residents• Conducted move-out assessments with departing residents and… Show more • Provided residents with a high standard of customer service through a prompt and courteous response to all inquiries• Conducted move-ins and tours with new residents by providing details about the home during walk-throughs• Maintained a fundamental working knowledge of all lease documentation, resident guides, and policy procedures• Administered move-in and move-out paperwork and home inspections with residents• Conducted move-out assessments with departing residents and assessed for any damages• Answered resident questions and assisted with solving resident complaints by collaborating with team members and others such as MHO or other potential personnel• Enforced resident guides and community standards by regularly inspecting the community facilities and common areas• Developed and maintained solid resident relations• Responsible for completing customer relationship management requirements for the resident journey program• Communicated effectively with internal and external related daily routines and schedules• Managed the waitlist constantly, ensuring the information provided was correct, and reached out if any other documentation was needed to receive a referral to offer a future home• Kept homes occupied at all times and kept resident retention rate down• Obtained relationships with staff, residents, and mho.COMMUNITY CARE REPRESENTATIVE, 04/2020 to 03/2022 Show less

• Assisted community manager with daily operations of community associations• Practiced and adhered to the company's guiding principles and responded to calls/emails within 24 hours• Retained and maintained current knowledge of state and regulatory agency statutes and the communities' documents, policies, and procedures• Uploaded legal documents and community documents to archive, such as annual meetings, vote/sign/proxies, and community observation, and entered observations into a… Show more • Assisted community manager with daily operations of community associations• Practiced and adhered to the company's guiding principles and responded to calls/emails within 24 hours• Retained and maintained current knowledge of state and regulatory agency statutes and the communities' documents, policies, and procedures• Uploaded legal documents and community documents to archive, such as annual meetings, vote/sign/proxies, and community observation, and entered observations into a core system• Assisted with all resident correspondence concerning violations, requests for community forms, general questions, acc requests, and reservation details• Processed all assigned tasks, including work orders, violation letters, architectural, and other required tasks• Followed up with appropriate individuals to ensure satisfaction with completed tasks• Returned phone calls and responded to messages the same day or within 24 hours• Assisted with answering calls and setting up portals. Show less

Colorado Springs, Colorado, United States

• Provided necessary equipment, books, materials, and other resources to students and staff• Responsible for all PPCC and Learning Commons equipment and property, including inventory and ordering• Handled financial exchanges• Scanned goods and collected payments• Issued change, receipts, refunds, or tickets• Provided high-quality services responsive to the changing culture, research, and information• Respected students' abilities and needs and assist in any way… Show more • Provided necessary equipment, books, materials, and other resources to students and staff• Responsible for all PPCC and Learning Commons equipment and property, including inventory and ordering• Handled financial exchanges• Scanned goods and collected payments• Issued change, receipts, refunds, or tickets• Provided high-quality services responsive to the changing culture, research, and information• Respected students' abilities and needs and assist in any way possible• Developed a systematic approach to motivate students with the necessary skills• Strived to find programmatic solutions to confront and address academic barriers by assisting technology barriers• Reinforced campus-wide initiatives to increase student success rates by providing and directing resources• Completed and submitted required documentation on time with neatness and accuracy• Attended trainings and meetings as determined by PPCC leadership• Represented the Learning Commons, Division of Instructional Services, and PPCC positively and professionally• Assisted with other PPCC and Learning Commons-related duties as assigned by management.• Assisted with all resident correspondence concerning violations, requests for community forms, general questions, acc requests, and reservation details• Processed all assigned tasks, including work orders, violation letters, architectural, and other required tasks• Followed up with appropriate individuals to ensure satisfaction with completed tasks• Returned phone calls and responded to messages the same day or within 24 hours• Assisted with answering calls and setting up portals. Show less

Colorado Springs, Colorado, United States

 Communicated daily with parents through email, phone, and in-person Observed and recorded developmental milestones in a COR system (Curriculum Observation Report) Provided leadership and training to various staff, students, and parents Did marketing and advertising

Colorado Springs, Colorado, United States

 Entered sales for the day into a Point of Sales System (POS) to determine profit earned or lost. Created necessary changes to ensure finances were properly balanced Pulled sales reports multiple times a day Worked with suppliers and vendors Coordinated efforts by establishing procurement, production, marketing, field, and technical services policies and practices Helped build company image by collaborating with customers, government, community organizations, and… Show more  Entered sales for the day into a Point of Sales System (POS) to determine profit earned or lost. Created necessary changes to ensure finances were properly balanced Pulled sales reports multiple times a day Worked with suppliers and vendors Coordinated efforts by establishing procurement, production, marketing, field, and technical services policies and practices Helped build company image by collaborating with customers, government, community organizations, and employees while enforcing ethical business practices Oversaw restaurant operations Hired and trained staff Show less

Bachelor'S Degree, Business

Associate'S Degree, Business Administration And Management, General

Associate'S Degree, General Studies

Education record