Celeste Reamer Email & Phone Number

Columbus, Oh, Us

Columbus, Ohio, United States

- Maintained a close, professional relationship with wedding, social, and corporate clients via phone, email, and face-to-face meetings to assist in the planning of the details of the client’s event, including, but not limited to, event timelines, event design, vendors, outside rentals, food menu, and budgets.- Achieved client satisfaction through overseeing on-site service requests and effective management of event logistics.- Executed set up of clients’ decor and event materials brought in to fit clients’ requests and vision of event.- Coordinated vendors for each event, confirming arrival, load-in and load-out details, and event execution. Vendors included, but not limited to, DJ, bands, bakery, florist, officiants, photographers, videographers, transportation, amongst others.- Coordinated rental ordering, delivery, and pick-up, including, but not limited to, linens, outdoor tents, chairs, china, flatware, and glassware. Accepted and instructed deliveries from outside rental companies as they arrived on-site, as well as directed florists, photographers, musicians, officiants, and ceremony participants during pre-ceremony, ceremony, and post-ceremony events.Managed staff for the duration of each event consisting of team captains, servers, and bartenders in event execution from set up to tear down.- Created and updated event details via Caterease software, from start to finish, following each meeting, phone call, or email update.- Planned customized food and beverage selections with clients and chefs according to the clients’ desires and my culinary knowledge.

- Spearheaded social media content via Facebook and Instagram, promoting Dock580 wedding information, Juniper daily and weekly restaurant specials and features to increase engagement with customers. Generated all original captions, photos, and designed graphics for posts.- Successfully increased social media following from 1,000 followers to 10,000 followers.

Columbus, Ohio, United States

- Executed larger scale events such as weddings and corporate events, with guest counts reaching 300.- Set up for events with up to 300 guests, preparing serving and appetizer trays and setting tables and chairs.- Served plated dinners, buffet-style dinners, multiple station dinners, and passed hors d’oeuvres for parties.- Ensured an optimal, high-class dining experience on a rooftop restaurant for guests.- Provided excellent service to semi-private events such as rehearsal dinners and company parties, from seated dinners to cocktail style parties.- Operated POS terminals to input orders, split bills, and calculate totals.- Educated guests on appetizers, entrees, desserts, and other menu items while promoting daily specials and specialty drinks to increase profits.- Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to the manager immediately.

Columbus, Ohio, United States

- Provided exceptional service to restaurant guests by enhancing their knowledge of specialty house-brewed draft beers and cocktails.- Trained new staff members on steps of quality service and company policies.- Educated guests on appetizers, entrees, and desserts, as well as promoted daily specials and specialty drinks.

Columbus, Ohio, United States

- Executed catering events for the Wexner Center for the Arts, performing a full range of preparatory tasks, serving guests, as well as closing processes.- Organized materials, cleaned facilities, and set up equipment to prepare for events.- Supervised team members, handled guest interactions, and performed all opening and closing duties.- Managed 20 team members, including scheduling, training and conflict resolution.- Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.- Maintained knowledge of Heirloom Cafe’s mission regarding coffee, organic foods, and environmental sustainability.- Trained new staff members on steps of quality service and company policies.

Hospitality Administration/Management

Education record