Celeste Sexton Email & Phone Number

American Canyon, California, United States

- Worked with middle and high school students in a counseling role. - Provided one-on-one student counseling to middle school students utilizing active listening, challenges, reframing, self-disclosure, and open and closed questions over Zoom.- Created and implemented classroom guidance curriculum on self-care, study skills, and intrinsic motivation.- Assisted in classroom guidance given to AVID students on college and career options.- Created study plans for individual students.- Communicated goals and concerns with parents.- Implemented feedback from supervisors.- Collaborated with parents, supervisors, and peers when in need of guidance or a second opinion.- Facilitated a coping skills group for 6th grade girls (Finding Our Strength).

Santa Rosa, California, United States

- Worked with elementary school students in a counseling role. - Engaged in student counseling utilizing active listening, challenges, reframing, self-disclosure, and open and closed questions.- Co-created classroom guidance curriculum on Anti-Bullying and presented to second grade students.- Facilitated a friendship group for sixth grade students.- Created lesson plans for individual and group counseling.- Counseled a kindergarten student to assist with self-esteem through art activities.- Counseled a fifth grade student using mostly talk-counseling to assist with transitions at home.- Consulted with supervisor to gain insight and new ideas to try with the students I worked with.- Implemented feedback from my supervisor and teachers.

San Ramon, California, United States

- Implemented ABA Therapeutic Techniques such as differential reinforcement, prompting, and pairing.- Took data on preferred and non-preferred behaviors, as well as the antecedent and consequences to those behaviors.- Implemented learning plans.- Explained progress and skill deficiencies to parents of clients.- Worked with a fifteen-year-old client on social skills and responsibilities.- Worked with a four-year-old client on responding to his name, speaking, making choices, and potty training.

Napa, California, United States

- Took phone calls from doctors and their office staff, analyzed the nature of the call, and assisted in any billing or credentialing needs.- Transferred callers to the appropriate department.- Assisted in the training of new team members.- Upheld policies and standards regarding security of members' private information.- Processed credentialing reports quickly and accurately.- Filed renewal applications, correspondence, and change requests for each insurance policy in accordance with the company's guidelines.- Ensured the needs of callers were met.- Strategized with management about ways our team could improve service to the members.- Communicated with coworkers appropriately when I noticed a mistake was made or when I noticed they handled a difficult situation well.- Possess a general knowledge of Medical Malpractice Insurance.

Rohnert Park, California, United States

- Took and directed calls as the store operator.- Operated a cash register for cash, check and credit card transactions with accuracy.- Stocked and replenished merchandise according to store merchandising layouts.- Handled all customer relations issues in a gracious manner and in accordance with company policies.- Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.- Kept an organized work space and clean departments.

Benicia, California, United States

- Communicated effectively with teachers and parents about what the children were learning.- Directed and encouraged participation in building and craft activities with the children.- Took calls from parents regarding payment and scheduling information.

Benicia, California, United States

- Kept a clean and organized work space.- Baked pastries and bread.- Communicated effectively with customers to identify their specific needs.- Communicated with coworkers to ensure that every job in the bakery and deli got done efficiently.

Master'S Degree, Pupil Personnel Services

Bachelor'S Degree, Psychology