Celeste Shipman Email & Phone Number

Indianapolis, Indiana, United States

Demonstrated high-learning agility; ability to effectively apply learning to achieve high-performing status in the workplace; earned respect of peers and management; and, attained advancement in my position(s) within the company.Supervisor/Acting Manager• Performed various financial activities such as cash handling, deposit preparation, compiling and balancing end-of-day cash receipts• Led and trained staff of service workers in food preparation, food service, sanitation, and safety procedures• Successfully performed role of customer service leader, communicating clearly, respectfully, and often with guests and staff• Observed and evaluated workers and work procedures to ensure quality standards and service• Established and maintained positive track record of firm but productive conflict resolution while maintaining positive relationshipsBartender/Server• Deliver and maintain high-quality customer service and speed standards; order and billing accuracy; attend to issues resolution• Actively train peers in food preparation service, sanitation, and safety procedures• Prepare for routine state inspection events and stay familiar with criteria for success• Resolve guest complaints respectfully and constructively• Recognized as #1 Employee, achieving top rank for Sales/Tips/Customer Turnover