Director Of Operations
Develop standard operating procedures for intake of referrals, recruiting and hiring/onboarding, authorization renewals, and day-to-day operationsExecute intake process of new referrals, in its entirety, in a timely manner.Point of contact for new referrals (new or readmit), existing clients, and insurance companiesRecruit, hire, and oversee team of 30+ paraprofessionals and one or more administrative staff.Coordinate initial and/or follow-up assessments visits with nurses, clients, and field staff.Organize/maintain referral and employee documentation, files, and record(s).Develop strategies to improve billing efficiency and accuracy and maintain provider enrollment with payers.