Davis Amusement is a multi-generational family owned travelling amusement company which has operated continuously for eighty consecutive years across the West Coast since 1939. The premier quality operation offers more than seventy types of fair and festival style attractions including more than thirty portable amusement rides. Davis Amusement services more than forty event dates each year as well as dozens of unique private, corporate, and commercial event rentals, television commercials, and even Hollywood film shoots.*Managed office staff through strong training and customer service with long term retention and loyalty *Organized and maintained safe and clean operations to maximize customer satisfaction*Trained, coached and mentored staff to ensure smooth adoption of cashless point of sale system*Balanced cash banks and reconciled daily ticket sales*Designed employee recognition program which boosted productivity and improved morale*Effectively settled events in a timely fashion with detailed reporting*Maintained all permits and licensing in multiple State, City, and County municipalities*Ensured commercial vehicle compliance and permits for a twelve truck fleet*Created and implemented sensory friendly promotions in fairground and festival settings*Directly managed employee and customer incidents and injuries*Digitized and cataloged personnel files*Supervised and maintained employee pre-employment and random drug testing program *Implemented digital reporting of maintenance operations

Operational oversight of up to six mobile food concessions and up to 24 employees. Responsibilities included hiring, training, scheduling, product ordering, daily product preparation, inventory control, cash handling and reporting, obtaining permits for operation. Directly responsible for ensuring safety in food handling. *Conducted training process to improve operations*Supervised daily/weekly product ordering, preparation and inventory controls for 5 fast grab food concessions*Secured County operation permits*Supervised staff, making changes as necessary for ensuing speed and ease from customer order to delivery of product*Enforced safety and cleanliness of operation

*Maintained compliance with fair debt practices and regulatory guidelines *Managed delinquency cycle, including past due collection calls, skip tracing, outside collections agency coordination and litigation activities*Persistently reached out to customers with extremely past due account to recover lost revenue*Negotiated account holder repayment plans*Located updated address and contract information for delinquent accounts