Celeste Goins, Phr, Shrm-Cp Email & Phone Number

Stone Mountain, GA

• Determine eligibility and approve/deny leave request
• Assists supervisors, timekeepers, and employees who need guidance relating to absences, by providing information, procedures for leaves, and maintains FMLA and related leave records; monitors employee cases, dates, and.
• Researches disputed cases related to absences and leaves
• Key and process payroll for the 739 department for employees in the appropriate leave status
• Conduct training about leave rights and responsibilities, and the approval process

Duluth, GA

• Solve problems by providing solutions that eliminate errors, save time, minimize risks, and add consistency
• Improve and document processes
• Create reports, analyze data, communicate findings, and conduct the appropriate follow up
• Audit records, make corrections, and acquire missing information
• Reconcile and submit bills associated with benefits
• On Board new hires including new hire paperwork, background checks, and benefit enrollment

Conyers, GA

• Manage Human Resources office, including organizing projects, and processing changes.
• Established and exercised FMLA management process to properly track leave exhaustion and recovery of premiums.
• Increasing use of ADP database to aid in completing necessary reports, and improving customer service.
• Building rapport with other departments, leaders, and workforce to improve the relationship and impression of the Human Resources Department.
• Identifying risks, inefficiencies, and areas of non-compliance, and suggesting and implementing corrective actions.

Duluth, GA

• Consult with management to provide guidance on performance management and employee relations issues
• Supervise the leave and orchestrate the return of employees exercising rights under the FMLA or workers comp
• Identify needs, suggest solutions, and manage the projects to satisfy the needs
• Develop and present trainings to address areas in need of improvement such as performance management, interviewing, and violence in the workplace
• Influence the talent acquisition process by projecting needs, advising hiring managers, recruiting talent, processing, and on-boarding
• Restructured the compilation and maintenance of employee records to minimize risks and improve compliance

Atlanta, GA

 Manage the employee life cycle: recruiting, processing, on-boarding, benefits management, training, development, leave, workers comp, performance management, and separation for territories in Georgia and South Carolina. Improves the employee’s experience by identifying problems, implementing solutions, and coaching and counseling managers and employees..

• Recruit new talent using various sources.
• Screen and process talent for employment according to the regulations of UCP and DHR.
• Create tools to satisfy department needs.
• Develop and present trainings on applicant selection and interviewing.

• Consult with customers about preparing to buy or sale a home, market activity, negotiation practices and settlement statements, informing them of ways to make decisions that are in their best interest
• Research and complete analysis of property values, ownership and legal descriptions using multiple listing services and government records.
• Read and exercise working knowledge of contracts used to negotiate the transfer of real estate
• Market myself and real estate using email, websites, flyers and direct mail, often incorporating the use of Microsoft Office Suite and a digital camera.

• Respond to the needs of current tenants and attract new tenants to maintain a high occupancy rate in a 600 unit apartment community
• Effectively work with team members to correct defects identified in apartments and throughout the community
• Enforce community policies on occupancy, sanitation and parking
• Create monthly market reports of the community and its competitors, and present these reports to the property manager

• Be Dept. of Housing’s first point of contact for 50-70 Myers Community residents
• Enforce housing policies concerning conduct by employing a “lead-by-example” philosophy, drafting Incident Reports and conducting weekly surveillance of the community
• Use interpersonal and problem solving skills to council and mediate resident conflicts
• Choreograph and implement programs for residents and staff that develop a strong sense of community