Celeste Goins, Phr, Shrm-Cp Email & Phone Number

Stone Mountain, Ga

• Determine eligibility and approve/deny leave request• Assists supervisors, timekeepers, and employees who need guidance relating to absences, by providing information, procedures for leaves, and maintains FMLA and related leave records; monitors employee cases, dates, and payroll status and reviews documents• Researches disputed cases related to absences and leaves• Key and process payroll for the 739 department for employees in the appropriate leave status• Conduct training about leave rights and responsibilities, and the approval process

Duluth, Ga

• Solve problems by providing solutions that eliminate errors, save time, minimize risks, and add consistency • Improve and document processes• Create reports, analyze data, communicate findings, and conduct the appropriate follow up• Audit records, make corrections, and acquire missing information• Reconcile and submit bills associated with benefits• On Board new hires including new hire paperwork, background checks, and benefit enrollment• Create and present trainings• Execute the annual performance appraisal process• Coach managers through the progressive discipline process by providing recommendations and documenting policy violations and unsatisfactory performance

Conyers, Ga

• Manage Human Resources office, including organizing projects, and processing changes.• Established and exercised FMLA management process to properly track leave exhaustion and recovery of premiums.• Increasing use of ADP database to aid in completing necessary reports, and improving customer service.• Building rapport with other departments, leaders, and workforce to improve the relationship and impression of the Human Resources Department.• Identifying risks, inefficiencies, and areas of non-compliance, and suggesting and implementing corrective actions.

Duluth, Ga

• Consult with management to provide guidance on performance management and employee relations issues• Supervise the leave and orchestrate the return of employees exercising rights under the FMLA or workers comp• Identify needs, suggest solutions, and manage the projects to satisfy the needs • Develop and present trainings to address areas in need of improvement such as performance management, interviewing, and violence in the workplace• Influence the talent acquisition process by projecting needs, advising hiring managers, recruiting talent, processing, and on-boarding• Restructured the compilation and maintenance of employee records to minimize risks and improve compliance• Manage benefits including but not limited to identifying and reporting variances to payroll dept., notifying employees when premiums become past due, setting up and terminating• Prepare responses to unemployment claims and represent employer during hearings

Atlanta, Ga

 Manage the employee life cycle: recruiting, processing, on-boarding, benefits management, training, development, leave, workers comp, performance management, and separation for territories in Georgia and South Carolina. Improves the employee’s experience by identifying problems, implementing solutions, and coaching and counseling managers and employees.  Advise managers, supervisors and staff in all HR practices, providing support and information on policies and law. Collect and calculate data to report HR metrics on time-to-fill and turnover. Maintain employee records and generate reports using ADP. Process transfers, changes in status, adjustments in pay rate, direct deposit requests, tax withholdings, benefit premium deductions, and employment verifications. Supervise employees on restricted duty due to a work related injury.

•Recruit new talent using various sources. •Screen and process talent for employment according to the regulations of UCP and DHR. •Create tools to satisfy department needs.•Develop and present trainings on applicant selection and interviewing.

• Consult with customers about preparing to buy or sale a home, market activity, negotiation practices and settlement statements, informing them of ways to make decisions that are in their best interest• Research and complete analysis of property values, ownership and legal descriptions using multiple listing services and government records.• Read and exercise working knowledge of contracts used to negotiate the transfer of real estate• Market myself and real estate using email, websites, flyers and direct mail, often incorporating the use of Microsoft Office Suite and a digital camera.

• Respond to the needs of current tenants and attract new tenants to maintain a high occupancy rate in a 600 unit apartment community• Effectively work with team members to correct defects identified in apartments and throughout the community• Enforce community policies on occupancy, sanitation and parking• Create monthly market reports of the community and its competitors, and present these reports to the property manager

• Be Dept. of Housing’s first point of contact for 50-70 Myers Community residents• Enforce housing policies concerning conduct by employing a “lead-by-example” philosophy, drafting Incident Reports and conducting weekly surveillance of the community• Use interpersonal and problem solving skills to council and mediate resident conflicts• Choreograph and implement programs for residents and staff that develop a strong sense of community