Celeste Gomez Sanchez Email & Phone Number

Tlaquepaque, Jalisco

In my role within Compliance Operations, I manage and oversee key processes to ensure regulatory and legal compliance in our business operations. My main responsibilities include:• Conducting RPL (Restricted Party List) screening to identify and mitigate compliance risks in international transactions.• Assigning export licenses, ensuring that all products and services comply with international trade regulations and export control policies.• Collaborating with cross-functional teams to ensure internal procedures are aligned with global compliance policies.• Conducting audits of assigned licenses for the AMS region, ensuring adherence to global compliance standards.• In charge of calculating metrics for the AMS region regarding licenses, as well as preparing the AMS Quality Report to ensure accuracy and compliance with objectives.

Guadalajara, Jalisco, México

Process automation, metrics management and effective report tracking to manage the quality of the portfolio derived from online loans:• Creating reports using Google Sheets, Excel, SQL and Looker Studio for KPI tracking and results monitoring• Developed a dashboard displaying the departament’s KPIs for claims management• Management and monitoring of migration due to in-house platform change• Update the department's process manual• Investigate post-frauds and identity thefts from claims • Collaborated with Risk, Data Science, Engineering and Fraud teams to provide findings and/or detected patterns for analysis and/or implementation of fraud prevention strategies• Conducting loan and/or merchant audits

Guadalajara

Process automation, metrics management and effective follow-up of reports to manage the quality of the portfolio derived from online loans:• Automate manual processes to speed up work and avoid capture errors• A dashboard was created for managing reports• Make reports using Excel, SQL, and PowerPoint for monthly metrics• Fraud and/or identity theft were investigated in the operation of the area• Work together with Risk, Data Science, Engineering and Fraud areas to communicate findings and or patterns that have been observed for analysis and implementation of prevention strategies• Audit loans

Tlaquepaque Y Alrededores, México

Management and follow up the technological projects portfolio and purchases of C&A company:  Provides monthly forecasts of project planning Follow up with project leaders Validate and approve project status changes Manage meetings with IT Team for project portfolio presentation Prepare monthly advance presentation of IT projects Manage quotations for purchases following processes and policies Manage the delivery tracking merchandise and invoices Manage Request for proposal (RFP) Update policies of project management processes and purchases

Tlaquepaque Y Alrededores, México

Management and follow up the technological projects portfolio of C&A company: Interpretation of the functional business requirements to define its scope, based on the project requests Assign the developments to the proper IT team Organize meetings with involved business areas and IT teams to follow up the project

México, D.F.

Interpretation of the functional requirements for developing in SAT’s projects documentation, according with the regulations in force, such as MAAGTICSI, ISO 27001, ISO 22301, including: Request for information (RFI) Request for proposal (RFP)

México, D.F.

Quality control for the Secretary of Economy’s documentation during the lifecycle of the information systems, including:• Development of the documentation for the information systems related to the MAAGTICSI • Supervision and correction of the information system’s documentation• Checking of the estimations according to the work plan• Ensure that the documents are signed for their acceptance in the Secretary of Economy

Culiacán

Coordination and supervision of business processes, including:• Ensure the achievement of the goals and commitments• Audits management and compliance of business politics• Logistics coordination and information management services• Train staff to improve their skills and productivity• Investigation of business process tools and alternatives• Recruitment and selection of new staff• Management of the costs services and infrastructure• Management of contracts and bonds

Mba, Marketing

Licenciatura En Informática, Informática De Gestión