Project Manager
▫ Directed multi-tier, multi-stakeholder engagements, coordinating 40+ complex projects within matrixed organizational environment supporting McKesson’s Performance Manager/Business Insight solutions.▫ Led cross-functional teams remotely on technical, clinical, and financial implementations. Team included developers, implementation consultants, analysts, and technical engineers.▫ Developed statements of work, project charters, detailed work schedules, team management, issue management, risk management, budget management, and executive reporting processes. Secured added services (upselling) opportunities while achieving financial objectives and supporting teams to boost productivity.▫ Oversaw issue tracking by evaluation and resolution, boosting productivity and customer satisfaction.▫ Organized standing and ad-hoc customer and internal meetings remotely and on-site, providing agendas and meeting minutes.▫ Managed 3rd party consultants including assignments and billing, served as sole point-of-contact and the first for escalations and risks, and produced extra profits through add-on sales to supplement organic growth.▫ Oversaw as many as 13 projects at once, of varying magnitudes and deadlines.
