Efficiently manage appointment schedules for a busy dental office. Effectively communicate with patients, insurance companies, and other healthcare providers to coordinate treatment plans and verify insurance coverage. Skillfully organize and maintain patient records, including health histories, treatment plans, and billing information, in compliance with HIPAA regulations.In the absence of the office manager, assume responsibility for overseeing front desk operations, meticulously processed reports, handled all claims, including thorough remarks, and efficiently close daily operations.

Managed front desk operations including greeting customers, answering phone calls, scheduling lessons, recording attendance, giving tours, maintaining the facility, assisting the office manager with various tasks, addressing inquiries and resolving complaints for families, and ensuring smooth communication with other departments.Maintained a safe swimming environment by constantly scanning the pool area and swiftly responding to any emergencies or situations that required assistance.Provided instruction in various swim techniques and water safety procedures to individuals of different age groups and skill levels.Trained several staff members for the front desk as well as in the water.