Celeste Miller Email & Phone Number

American Fork, Utah, Us

Provo, Ut, Us

• Grew the production of a portfolio of Vivint’s channel partners by 6x, as our team scaled the channel sales department from 20 employees to 125+ employees• Forecasted annual account volume and created operating budget for partner portfolio; set monthly strategy for each partnership to meet volume demands of the business, while operating within budget commitments • Executed on frequent negotiation with channel partners within a competitive partner landscape, including contract negotiation; requests for increased marketplace valuation; partner exclusivity; funding of sales incentives; changes to compensation, program requirements, or consumer financing terms • Held weekly operational and marketing strategy calls with each partner within portfolio to maintain program prioritization; maintain program viability by addressing and resolving concerns expressed by executive and senior leaders within partnerships • Represented Vivint at various international conventions, training groups from 100-15,000+ attendees• Managed a remote workforce of both local and in-market enterprise managers mobilized to grow sales volume within assigned territories, while archiving a book of business for Vivint's channel partner network

Provo, Ut, Us

Provo, Ut, Us

Provo, Ut, Us

• Responsible for the performance of various verticals of inside sales teams, including set/close, lead generation, channel partner, inbound and outbound sales teams • Maintained low attrition and high employee loyalty, morale, and team culture • Held daily motivational and training meetings with teams and bi-weekly individual performance reviews to drive high conversion on leads • Trained and developed team leads and supervisors • Lowest attrition rate of any set/close team • Doubled inbound team lead conversion from 13% to 26%

Provo, Ut, Us

• Co-built new curriculum and training material for two week inside sales training for new hires • Conducted training for groups between 15-45 employees on effective sales strategy• Oriented new hires on department policies and expectations while facilitating connections with management focusing on increasing production and decreasing early employee attrition • Archived training material to streamline a turnkey process for future trainers

Provo, Ut, Us

• Generated new security and home automation accounts through cold and warm outbound leads • Energetically sold inbound leads by determining customer needs through a consultative sales approach • Systematically overcame objections from potential customers to consistently hit sales targets• Consistently top 10% call to install conversion leader in inside sales department

• Assisted business owner in sales operations • Interviewed and hired prospective employees• Created job applications and new employee orientation materials• Performed on-boarding and ongoing employee sales training • Kept all city and business licenses current for each location (15-20 locations) • Oversaw the creation of weekly employee schedules (30-45 employees)• Represented the company in sales pitches to numerous sales venues • Created new process to track inventory, revenue, and expenses

Provo, Ut, Us

• Prepared weekly class material and lectured weekly for an undergraduate course • Assisted professors in grading quizzes and papers for two undergraduate courses

• Assisted Doctorate clinicians in research on adolescent development and public health education programs • Worked as a part of a team to present research conclusions to the U.S. House Committee on Oversight and Government Reform in Washington D.C.

Salt Lake City, Utah, Us

• Sold credit report repair enrollment while maintaining top 20% conversion on inside sales team

Provo, Ut, Us

• Worked as administrative assistant for 13 academic counseling professionals • Advised undergraduate students on academic probation• Advised open major students on class schedules, major selection, and graduation requirements • Completed clerical work and data entry

Education record

Education record