Celeste Maska's Location
Fullerton, California, United States, United States
Celeste Maska's Contact Details
Celeste Maska work email
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Celeste Maska personal email
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About Celeste Maska
Customer-oriented Account/Project Manager with 10+ years providing day to day customer service and support to key Account and Executive level stakeholders, ensuring effectual execution of client objectives. A strong communicator, with a reputation for having a sense of urgency without sacrificing attention to detail, who understands the value of a strong organizational system and possesses the attributes of excellent time management and accurate corporate communication.
Celeste Maska Work Experience Details
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Account ManagerBig Wraps May 2021 - PresentSanta Ana, California, United States•Project/Account Management of multiple mall and fleet wrap accounts, exhibiting a dependable, professional, and positive demeanor, while fostering strong relationships with stakeholders of all levels of management.•Constant communications with clientele, guiding and keeping them well informed throughout the entire project life cycle.•End-to-end management of wrap orders for low/ high-profile vehicles, as well as the graphic needs of specialty accounts.•Detailed and timely distribution of estimates, sales orders, work orders and purchase orders to clients and subcontractors.•Organize and initiate rollout projects, while servicing client priorities and special requests.•Work, in conjunction with barricade division on graphic layouts, templates and install dates for specialty projects.•Manage design requests, proof approvals and print submissions with designers and operations. •Management of multiple internal/external Smartsheet’s, updating and reviewing with weekly video communication with clients.•Source nationwide subcontractors, negotiate installation costs and schedule surveys, in conjunction with Project Managers.•Facilitate the installation approval process with property management and security, submitting required access permit requests.•Coordinate security access to fleet depots with Yard Managers and both internal and sub-contracted installers.•After-hours guidance and availability to installers performing evening and overnight installations at malls and in-stores.•Upload proof of completion images to work orders and initiate the billing process. -
In-Store Experience Project ManagerFisher & Paykel Appliances Aug 2019 - Jul 2020Costa Mesa•Management of end-to-end display process and timely installation of multiple small to mid-scale retail displays across Canada.•Daily Coordination with New Zealand designers and Regional/Territory Managers on concepts and construction pack renderings, feedback, revisions, and approvals.•Ensure key stakeholders have visibility of project status and timely delivery of project timelines, renderings, and feedback.•Order processing of digital hardware, stock and display category properties, and management of completion punch lists.•Coordination with contractors to ensure timely receipt of project timelines, shop drawings, appropriate use of PPE and adherence to H&S requirements, daily install reporting and the delivery of a consistent level of quality service.•Effective management of project budgets, punch lists and resolution of digital issues, actively seeking areas to achieve efficiencies both internally and externally without compromising organizations quality standards. •Professional and positive working relationship with Sales Reps, Executives, Contractors, and Distribution personnel.•Occasional travel to Canada for installation inspection of displays, and meetings with contractors and Sales Reps. -
Account ManagerDisplayit Inc. Dec 2018 - Aug 2019Irvine, California, United States•Management of the Sprint Customer Service Program, troubleshooting display issues, processing purchase orders for replacement parts, issuing shipping report to distribution warehouse for fulfillment and monitoring of inventory levels. •Request purchase order cancellation, acceptance of purchase orders and closeout of fulfilled orders through client portal. •Project management of Vans store fixture program, pulling takeoffs, order input through 3PL distribution system and coordination of fixture delivery loads to retail stores under construction. •Work with Construction Managers and General Contractors for any special deliveries, requests, and time sensitive delivery needs. •Prepared and provided clients with Sales/Change Orders, Production Timelines, and updates through daily emails, weekly conference calls and in person meetings. •Development of project timelines, providing to inter-departments through Engineering, Production, and shipping Turnovers. •Work with inter-departments to identify pitfalls and enact solutions that will allow for timely project completion. •Verified all aspects of product function as designed, following project lifecycle process, to provide a high-level customer experience. •Ordered show services for exhibit booths and on-site for account management during show. -
Account CoordinatorPremier Displays And Exhibits Aug 2017 - Jul 2018Cypress, California•Administrative support to assigned Account Manager, maintaining high-level business relationship with assigned account. •Effective management support of multiple simultaneous projects with continuously changing schedules. •Daily communication with design and engineering on any revisions, ensuring that updates are provided to client in a timely manner. •Ordered show services for multiple exhibits within general contractor deadlines, providing timely and accurate documentation. •Confirmed labor needs with Project Manager and contractors, coordinating outbound/inbound inventories and shipping needs. •Sourcing/purchasing of booth accessories, wrote Quotes, Work Orders, Deposit/Final Invoices, with distribution to intended recipient. •Requested COI’s, in compliance with show requirements, with on-time submittal to Show Management. •Produced project reference books to accompany all booths, containing set up plans, graphic maps, show services orders and any other required documentation for client and Project Managers quick reference. •Managed client inventories, recording new, returning, and outbound properties, as well as distribution of monthly inventory reports. •Travel arrangements with agency for client and internal management, updating logs and issuing to stakeholders. -
Account/Production CoordinatorFreddie Georges Production Group/The Shop @Showready Feb 2016 - Jul 2017Huntington Beach, Ca•Administrative support to Oculus Management team processing Estimates, Work Orders, arranging travel and conferring with internal departments for production phase. •Organization and maintenance of project binders and filing of correspondence and other documentation on shared drive. •Coordination of project turnovers, reserving and preparing of meeting rooms, recording meeting minutes and distribution of recaps. •Assist in ordering of materials and vendor services, ensuring timely and cost-effective execution of show services. •Assist in the creation of presentation PowerPoints, creation and management of inventory tracker.•Traveled to and supported onsite execution and management of show set-up and take-down as runner for I&D team members. •Onsite management of client Brand Ambassadors/War Rooms, ensuring a continued stock of snacks and on-time meal deliveries.
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Account ManagerInnerworkings Dec 2010 - Feb 2016Irvine, Ca•Maintenance of high-profile accounts such as Energizer, Bolthouse Farms, Burger King, and Nordstrom. •Lead weekly conference calls with key stakeholders and executives, building and maintaining strong customer relations. •Ensured that a high degree of communication was maintained, keeping clients fully informed, providing status of sketches/renderings, as well as prototype build timelines. •Lead turnover meetings, providing detailed and organized file documentation for Project Managers to initiate production phase. •Inventory shipment coordination of client marketing elements and Project Management of prototypes, and production rollouts. •Materials sourcing/purchasing and acquiring of vendor cost estimates, placing orders, and issuing purchase orders. •Managed and monitored internal/external resources to ensure product specifications were met with timely distribution to client. •Budget management, monitoring all projects, keeping them on time and within budget; job closings. •Internal Support for day-to-day administration of Director of Client Relations and Vice President of Business Development. •Monitored and managed project progress, schedules, and resources, keeping clients fully informed throughout project lifecycle. •Customer service for Burger King Franchisees’ running credit card payments, sending order confirmations, processing, and shipping orders, preparing for invoicing, tracking shipments and referrals to correct suppliers. •Offsite visits to vendor partners for pickup or delivery of time sensitive materials, maintaining professional and friendly relations. -
Supply Chain Traffic CoordinatorAnna'S Linens Apr 2004 - Oct 2008Costa Mesa, Ca•Customer service and store support, to District/Regional and Corporate Store Operations.•Responsible for flow of priority and replenishment merchandise from distribution centers, into nationwide retail chain.•Member of Supply Chain Steering Committee, for which I was assigned as Corporate Liaison at 3PL dock three days a week.•Communication of all store delivery information to distribution centers, carriers, and retail chain daily.•Incorporated new stores into existing deliveries schedule and made cost effective run adjustments.•Communicated and resolved potential delivery issues with dispatch/ store operations, as well as dispatch of two company drivers.•Maintained "Chain Calendar" for special requests, in conjunction with field management, merchants and buyers.
Celeste Maska Skills
Merchandising
Customer Service
Visual Merchandising
Distribution Center Operations
Logistics
Microsoft Office
Inventory Control
Data Entry
Employee Relations
Project Management
Project Planning
Critical Thinking
Retail
Process Scheduler
Management
Time Management
Sales
Supply Chain
Sourcing
Negotiation
Crm
Event Planning
Account Management
Marketing
Logistics Management
Customer Relationship Management
Celeste Maska Education Details
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Studied -
Sce | North Orange County Community College DistrictPass -
Orange County Business CollegePass
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Valencia High SchoolGed
Frequently Asked Questions about Celeste Maska
What company does Celeste Maska work for?
Celeste Maska works for Big Wraps
What is Celeste Maska's role at the current company?
Celeste Maska's current role is Account Manager at Big Wraps.
What is Celeste Maska's email address?
Celeste Maska's email address is cg****@****att.net
What schools did Celeste Maska attend?
Celeste Maska attended Fullerton College, Sce | North Orange County Community College District, Orange County Business College, Valencia High School.
What skills is Celeste Maska known for?
Celeste Maska has skills like Merchandising, Customer Service, Visual Merchandising, Distribution Center Operations, Logistics, Microsoft Office, Inventory Control, Data Entry, Employee Relations, Project Management, Project Planning, Critical Thinking.
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