Celeste Maska Email & Phone Number

Santa Ana, California, United States

•Project/Account Management of multiple mall and fleet wrap accounts, exhibiting a dependable, professional, and positive demeanor, while fostering strong relationships with stakeholders of all levels of management.•Constant communications with clientele, guiding and keeping them well informed throughout the entire project life cycle.•End-to-end management of wrap orders for low/ high-profile vehicles, as well as the graphic needs of specialty accounts.•Detailed and timely distribution of estimates, sales orders, work orders and purchase orders to clients and subcontractors.•Organize and initiate rollout projects, while servicing client priorities and special requests.•Work, in conjunction with barricade division on graphic layouts, templates and install dates for specialty projects.•Manage design requests, proof approvals and print submissions with designers and operations. •Management of multiple internal/external Smartsheet’s, updating and reviewing with weekly video communication with clients.•Source nationwide subcontractors, negotiate installation costs and schedule surveys, in conjunction with Project Managers.•Facilitate the installation approval process with property management and security, submitting required access permit requests.•Coordinate security access to fleet depots with Yard Managers and both internal and sub-contracted installers.•After-hours guidance and availability to installers performing evening and overnight installations at malls and in-stores.•Upload proof of completion images to work orders and initiate the billing process.

Costa Mesa

•Management of end-to-end display process and timely installation of multiple small to mid-scale retail displays across Canada.•Daily Coordination with New Zealand designers and Regional/Territory Managers on concepts and construction pack renderings, feedback, revisions, and approvals.•Ensure key stakeholders have visibility of project status and timely delivery of project timelines, renderings, and feedback.•Order processing of digital hardware, stock and display category properties, and management of completion punch lists.•Coordination with contractors to ensure timely receipt of project timelines, shop drawings, appropriate use of PPE and adherence to H&S requirements, daily install reporting and the delivery of a consistent level of quality service.•Effective management of project budgets, punch lists and resolution of digital issues, actively seeking areas to achieve efficiencies both internally and externally without compromising organizations quality standards. •Professional and positive working relationship with Sales Reps, Executives, Contractors, and Distribution personnel.•Occasional travel to Canada for installation inspection of displays, and meetings with contractors and Sales Reps.

Irvine, California, United States

•Management of the Sprint Customer Service Program, troubleshooting display issues, processing purchase orders for replacement parts, issuing shipping report to distribution warehouse for fulfillment and monitoring of inventory levels. •Request purchase order cancellation, acceptance of purchase orders and closeout of fulfilled orders through client portal. •Project management of Vans store fixture program, pulling takeoffs, order input through 3PL distribution system and coordination of fixture delivery loads to retail stores under construction. •Work with Construction Managers and General Contractors for any special deliveries, requests, and time sensitive delivery needs. •Prepared and provided clients with Sales/Change Orders, Production Timelines, and updates through daily emails, weekly conference calls and in person meetings. •Development of project timelines, providing to inter-departments through Engineering, Production, and shipping Turnovers. •Work with inter-departments to identify pitfalls and enact solutions that will allow for timely project completion. •Verified all aspects of product function as designed, following project lifecycle process, to provide a high-level customer experience. •Ordered show services for exhibit booths and on-site for account management during show.

Cypress, California

•Administrative support to assigned Account Manager, maintaining high-level business relationship with assigned account. •Effective management support of multiple simultaneous projects with continuously changing schedules. •Daily communication with design and engineering on any revisions, ensuring that updates are provided to client in a timely manner. •Ordered show services for multiple exhibits within general contractor deadlines, providing timely and accurate documentation. •Confirmed labor needs with Project Manager and contractors, coordinating outbound/inbound inventories and shipping needs. •Sourcing/purchasing of booth accessories, wrote Quotes, Work Orders, Deposit/Final Invoices, with distribution to intended recipient. •Requested COI’s, in compliance with show requirements, with on-time submittal to Show Management. •Produced project reference books to accompany all booths, containing set up plans, graphic maps, show services orders and any other required documentation for client and Project Managers quick reference. •Managed client inventories, recording new, returning, and outbound properties, as well as distribution of monthly inventory reports. •Travel arrangements with agency for client and internal management, updating logs and issuing to stakeholders.

Huntington Beach, Ca

•Administrative support to Oculus Management team processing Estimates, Work Orders, arranging travel and conferring with internal departments for production phase. •Organization and maintenance of project binders and filing of correspondence and other documentation on shared drive. •Coordination of project turnovers, reserving and preparing of meeting rooms, recording meeting minutes and distribution of recaps. •Assist in ordering of materials and vendor services, ensuring timely and cost-effective execution of show services. •Assist in the creation of presentation PowerPoints, creation and management of inventory tracker.•Traveled to and supported onsite execution and management of show set-up and take-down as runner for I&D team members. •Onsite management of client Brand Ambassadors/War Rooms, ensuring a continued stock of snacks and on-time meal deliveries.

Irvine, Ca

•Maintenance of high-profile accounts such as Energizer, Bolthouse Farms, Burger King, and Nordstrom. •Lead weekly conference calls with key stakeholders and executives, building and maintaining strong customer relations. •Ensured that a high degree of communication was maintained, keeping clients fully informed, providing status of sketches/renderings, as well as prototype build timelines. •Lead turnover meetings, providing detailed and organized file documentation for Project Managers to initiate production phase. •Inventory shipment coordination of client marketing elements and Project Management of prototypes, and production rollouts. •Materials sourcing/purchasing and acquiring of vendor cost estimates, placing orders, and issuing purchase orders. •Managed and monitored internal/external resources to ensure product specifications were met with timely distribution to client. •Budget management, monitoring all projects, keeping them on time and within budget; job closings. •Internal Support for day-to-day administration of Director of Client Relations and Vice President of Business Development. •Monitored and managed project progress, schedules, and resources, keeping clients fully informed throughout project lifecycle. •Customer service for Burger King Franchisees’ running credit card payments, sending order confirmations, processing, and shipping orders, preparing for invoicing, tracking shipments and referrals to correct suppliers. •Offsite visits to vendor partners for pickup or delivery of time sensitive materials, maintaining professional and friendly relations.

Costa Mesa, Ca

•Customer service and store support, to District/Regional and Corporate Store Operations.•Responsible for flow of priority and replenishment merchandise from distribution centers, into nationwide retail chain.•Member of Supply Chain Steering Committee, for which I was assigned as Corporate Liaison at 3PL dock three days a week.•Communication of all store delivery information to distribution centers, carriers, and retail chain daily.•Incorporated new stores into existing deliveries schedule and made cost effective run adjustments.•Communicated and resolved potential delivery issues with dispatch/ store operations, as well as dispatch of two company drivers.•Maintained "Chain Calendar" for special requests, in conjunction with field management, merchants and buyers.

Science Of Business Management, Studied

Certificate Of Education, Project Management, Pass

Fundamentals of Project Management Project Planning and Scheduling Techniques Project Cost Management Team Building for Project Managers.

Diploma Of Education, Secretarial Studies, Pass

Basic Office Skills and Procedures Word Processing Basic Accounting 10-Key by Touch Speed Typing and Proofreading Political Science

Ged