Celeste Rance Email & Phone Number

Seguin, Tx, Us

www.worklifechaos.comBuilding an online community and platform aimed at empowering women in leadership, with a special focus on women in technology. Through my blog and leadership initiatives I provide tools, actionable advice, and proven strategies to help women thrive in their careers. My goal is to enable women to be seen, heard, and feel confident stepping into their next role.

San Antonio, Texas, Us

Led a global team of 60+, overseeing technology managers, developers, product managers, and quality engineers. Managed critical business app development including Mailgun, Mailjet, proprietary tools, and billing systems.Aligned projects with strategic vision, emphasizing product experience, security, and market opportunities. Managed concurrent projects from launches to billing system evolution, guiding teams through the software development cycle.Expanded Mailgun customer portal, enabling cross-sell opportunities and faster information delivery. Led cross-functional billing initiatives to increase revenue and manage risks. Oversaw annual planning, including budgeting and hiring.Established inclusive global engineering culture, guiding teams through acquisitions and growth. Hired, coached, and developed leaders, fostering software quality and rapid experimentation. Championed initiatives for collaboration and talent retention.

San Antonio, Texas, Us

Led a 50-member global team across the US and India, spanning various roles from managers to software developers. Achieved significant team growth from 10 to 50 employees in four years, supporting existing systems and capitalizable projects, resulting in a promotion to Senior Manager.Managed multiple concurrent projects from inception to execution using agile methodology, implementing automation for continuous deployment (CI/CD) and streamlining deployments.Delivered major projects including billing systems, ServiceNow integrations for ticketing, and projects enhancing customer support visibility into phone and chat volumes per customer.Developed project estimates, budgets, and testing strategies, collaborating with business leaders to define project scope and requirements.Optimized capital investment and operating expenses by 45% through infrastructure transformation to Open Source platforms and decommissioning redundant systems.Initiated employee engagement tools and department award programs to address morale challenges, organizing quarterly team-building events and serving as a committee member for the Rackspace Volunteer Employee Resource Group (Rack Gives Back).

London, Gb

Responsible for managing enterprise software applications valued at over $25 million in revenue. Team focus includes new projects and continual product enhancements to include multiple new project releases per year, regular maintenance and customer support. Able to effectively communicate, manage time, resources and prioritize multiple projects concurrently.•Excelled in managing and guiding the work of onshore and offshore (Brazil) technical teams. Articulated project goals and scope, translated business needs into technical terms, and instilled shared accountability for achieving project milestones.•Experienced in developing and implementing technical personnel programs and system processes to ensure consistency and efficiency in a fast-paced environment.•Able to effectively communicate, manage time, resources and prioritize multiple projects concurrently and delivered project status and reporting to senior management.•Collaborated daily with Project Managers to develop project level documentation, contracts, Statements of Work (SOW), specifications, project plans, status reporting, track issue resolution, process change requests and manage stakeholder expectations. •Exceptional experience in establishing and updating priorities as needed to ensure customer satisfaction while delivering software quality and consistency in a fast-paced environment.