Celeste Reed Email & Phone Number

Pittsburgh, Pennsylvania, United States

• Process ownership and execution of AEO Inc's Performance Management program
• Implement solutions, tools/resources, communication, analytics/reporting, training and support for HRBPs and global organization
• Drive Talent & Succession Planning for executive leadership team
• Develop & implement a HiPo identification program to track, retain and promote top talent in the organization
• Plan & execute annual HR Summit multi-day event for AEO's HR team (90+ global associates)

Pittsburgh, Pennsylvania

• Evolved the performance management behavioral competency model unifying our corporate, field & distribution center populations
• Created leadership development toolkit for organization
• Supported field organization with employee relations, pulse surveys, and COVID protocol

Pittsburgh, Pennsylvania

• Global Onboarding Lead; supported the onboarding of 400+ associates (initial go-to for hundreds of associates)
• Evolved & streamlined onboarding processes across all global AEO locations
• Led an HR Assistant team, supporting their onboarding, training and development

Greater Pittsburgh Area

• Supported onboarding program through associate file management, scheduling, communication with new hires
• Supported associate engagement programs
• Managed exit file process - analysis of exit data to inform leadership of trends

Pittsburgh, PA

Executed a myriad of weddings, corporate events and internal events providing a superior guest service experience for all attendeesOrdered, organized and distributed all alcohol for Phipps internal and external eventsResearched and pitched event and alcohol information, pricing and trends in order to restructure bar packages and update event pricing.

Consol Energy Center

Assisted in daily operations of the Pittsburgh Penguins' Ticketing Department utilizing CRM programs including Archtics and Scarborough in order to organize, verify and analyze season ticket holder informationCompiled data from CRM programs that represent season ticket holder analytics; data was then presented to upper management in order to predict trends.

PNC Park

Responsible for the planning, organizing and implementation of the Pittsburgh Reviving Baseball in Inner Cities program sponsored by the Pittsburgh Pirates and the Boys and Girls Club of Western PAAssisted in the Community Relations department at the Pittsburgh Pirates with the execution of Pirates Charities' events at PNC Park as well as serving as a.