Cel Hernandez Email & Phone Number

Pasig, National Capital Region, Philippines

Analyzes product specifications, design documents and system requirementsLeads the requirement gathering process with clientsCreates QA documentation: test cases, test scenarios, checklists and bug reportsFunctional testing, non-functional testing, retesting bug fixes, regression testing, usability testing, smoke testing, integration testing, API testingReports detailed bug reportsWorks closely with the development team, consisting of 8 developers and 3 QAsPerforms cross browser testing and mobile testing Conducts demo to clients at the end of each sprint all the features that are ready for UATMentors newly onboarded team membersTools: Jira, Confluence, Postman, Chrome devtools, SQL Server Management Studio

Provided maintenance support to assigned project. Resolved front end and back end issues. Conducted bug fixing and testing.Handled enhancements requests.Created prototype of a scheduling Tool application. Created the estimated manpower hours. Technologies used: Java, Struts, JSP, Ibatis, Javascript, POI, Itext

Purchased the proper merchandise assortment for 31 chain supermarkets nationwideMonitored merchandise movement and inventory in the 31 storesDetermined the yearly profit and loss forecastEnsured pricing and quality of merchandise in Oral care and shaving for all storesConducted store visits

Performed validation of agency ticket distribution transactions to ensure compliance with airline tariffSuggested efficient audit procedures for airlines' Refund transactions that resulted to increased acceptance rate for the whole team by the client airlineHandled the Quality Control for assigned airline teams which consists 20 revenue associatesIncreased quality rate for new employees by 50% in a month.