● Manage business, HR, and administrative functions, including payroll and account reconciliations. ● Establish workflow processes, monitor daily productivity across the company, and implement modifications to improve overall employee performance. ● Provide comprehensive training to employees on company policies, regulatory requirements, and industry standards to ensure adherence and promote a culture of compliance.● Provide meticulous oversight of clinical trial activities, ensuring compliance with Good Clinical Practice (GCP), local regulations, SOPs, and trial protocols. ● Certified, Good Clinical Practice (GCP) and IATA. ● Lead and support the trial team in the preparation of essential trial documents, contracts, and necessary approvals.

● Oversaw company emails, phone systems, and access to diverse platforms.● Managed the Admin Department, working closely with the HR department and supporting all managers and departments.● Orchestrated the comprehensive onboarding process for new hires, including the creation of credentials and provisioning access to various platforms, uniforms, and supplies.● Monitor system performance to ensure systems are performing in accordance with quality standards. ● Actively consult on system upgrade testing and validation process. ● Spearheaded the establishment of streamlined workflow processes, consistently monitoring daily productivity, and initiating modifications to enhance overall personnel efficiency and operational effectiveness.● Developed and maintained an array of spreadsheets, databases, and report files.● Coordinated all annual training events to ensure compliance with mandatory FAA requirements for pilots.● Managed contracts and facilitated payments for online subscriptions, monthly rentals, and related services.● Directed the travel department, optimizing travel accommodations for pilots and staff with a focus on cost efficiency and travel convenience.

● Supported the CEO and VP in day-to-day operations, encompassing call management, email, and mail screening, letter drafting, scheduling, organizing intricate business agendas, facilitating meetings, conferences, and travel arrangements, as well as coordinating multiple presentations and disseminating vital information across departments.● Provided high-level assistance, handling a diverse range of personal and administrative tasks with autonomy and efficiency, demonstrating adeptness in both clerical and non-clerical duties.● Maintained meticulous executive appointment schedules, meticulously planning and arranging meetings, conferences, teleconferences, webinars, and travel itineraries.● Acted as a liaison between staff, volunteers, and board members, adeptly resolving issues through strategic communication, diplomacy, and discretion.● Oversaw budget management, including payment reconciliation and administration of business credit cards.● Cultivated and managed donor relationships, executing benefits initiatives to bolster donor retention rates.● Utilized CRM systems daily to effectively track proposals, pledges, gifts, and donor communications.

● Provided administrative support to the Executive Vice President, including maintaining the filing system and resolving administrative issues. ● Set up meetings and travel arrangements for staff and reconciled expenses for business travel.● Maintain senior staff weekly timesheet and weekly reports. ● Responsible for allocating and processing invoices and check requests from all different departments. ● Prepared and processed account payables checks through clientbooking. ● Resolved invoices and account discrepancies; maintained vendors’ files.● Reviewed and approved purchase orders.● Managed end-of-month procedures and prepared month-end closing reports.

● Provided insights and guidance to students regarding their financial aid queries.● Assisted students with the completion of financial aid applications (FAFSA). ● Reviewed and filed documentation for any verification process. ● Answer phones on a multi-line switchboard.● Reviewed and sorted demographic information in the student services databases SAFE and ODESSEY.