As a Program Coordinator, I assist multiple departments to ensure collaboration and communication is efficient and effective. Some of my job duties include:• Providing administrative assistance through permitting, construction administration, civil engineering, and land survey• Coordinating permit and clearance request packages via city and county municipalities, including city and county government, FDEP, SWFWMD, and more• Create and file applications for land platting, including tracking approval status, drafting responses to city/county comments, and final recording• Project tracking and benchmarking via shared Project Management software• Maintaining weekly agendas with accurate updates for projects within Engineering department• Providing bid assistance for new projects, generating proposal documents, and corresponding with bidders• Monitor and track monthly proposals and contracted income via spreadsheet• Reviewing Pay Applications by month per project requirements• Managing client payment coordination• Completing clearance packages upon completion of construction, specifically focused on project closeout and bond release• Document drafting, including Maintenance, Warranty and Performance Bonds, Bills of Sale, agency applications, affidavits, EOR certifications, etc.• Maintaining accurate files via organization of electronic and hard copy files, and data sheets (excel)• Other miscellaneous office duties as assigned

Managing a team of up to 5 case managers by providing guidance on ethical and legal standards, obtaining documentation of services, and reporting to supervisors on employee work. Working with a caseload of up to 60+ individuals with serious and persistent mental health conditions, that have pending felony charges in Hillsborough County. Compile court reports and regularly testify in criminal court, providing professional opinions on treatment recommendations. Monitor clients activity in adherence to court orders. Scheduling and monitoring client care appointments, following up with clients to ensure appointments are held. Provide documentation of services and managing census data for funding purposes. Communication with external agencies and managing HIPAA protected files.

Working with adults with serious and persistent mental illness, providing therapeutic day programming with a focus on art as healing. Develop and teach curriculum on various topics including current events, life skills, computer literacy, and more. Collaborating with the Safety and Quality Assurance Committee to ensure accessibility and ADA compliance. Advocating on behalf of clients to ensure safety and well-being inside and outside the day facility. Connecting clients with resources to meet their needs and regularly updating clients on community events and services. Reporting on class attendance for funding purposes. Developing and nurturing client relationships to improve functioning.

Managing up to 10 employees by providing guidance on company policy and appropriate procedures. Creating weekly employee schedule and adhering to requested PTO. On-call employee for client scheduling in hours outside of operation. Meet regularly with owners to provide sales reporting develop events/specials to increase sales. Produce performance reports within spreadsheets for internal and customer-facing needs. Managing virtual client booking systems. Acting HR, providing assistance with onboarding, filing paperwork, and training. Developed training manuals for new employees or review for existing employees. Overseeing inventory actions and regular office maintenance.

Offering administrative assistance to multiple programs within agency. Workforce Development Program: Sorting, stocking, and managing office inventory (including client files). Building rapport with clients and managing program attendance for funding purposes. Regularly updating community event boards and community services. Assisting in developing curriculum for workforce development.Community Outreach and Development Program: Managing all communication with community members via virtual mass-communications services (over 1000+ members). Event planning for events with over 500+ attendees, including vendor management, volunteer management, event management (during event), and setup/breakdown. Collaborating with other departments to develop employee events. Assist in organizing and executing large-scale community service events (over 300+ volunteers). Managing reception duties for facility, aiding members in finding services offered to meet their needs