Assisting Project Managers with various tasks including minute taking, financial aspects, document management, continuous improvement and streamlining of processes within own team. Responding to support requests, guiding team and holding regular team check-in meetings and individual 1:1’s. Liaising with Senior Managers for ad hoc requests and information sharing. Well-being Lead.

I am really enjoying learning about the complexities and resources, and partnerships involved that help to protect people and property from flooding, both inland and coastal areas.

I currently work full-time and provide a Secretarial service to 3 Managers in our Area Leadership Team. Tasks include: Diary Management, organising meetings, creating Agendas, taking minutes, Event Planning, checking Expenses, managing leave cards, collating information and updating documents, arranging travel and accommodation. I am proud to work for The Environment Agency and although am temping, hope to land a permanent role here. The ethos, the people and the culture make… Show more I currently work full-time and provide a Secretarial service to 3 Managers in our Area Leadership Team. Tasks include: Diary Management, organising meetings, creating Agendas, taking minutes, Event Planning, checking Expenses, managing leave cards, collating information and updating documents, arranging travel and accommodation. I am proud to work for The Environment Agency and although am temping, hope to land a permanent role here. The ethos, the people and the culture make it a really interesting and diverse place to work. Show less

I provided admin support for up to 93 mental health projects. The role involved a high volume of correspondence via email and telephone. I received many different enquiries from members of both networks which my team supported and from the general public also. I tried to ensure that projects submitted their contract paperwork on time, i.e. invoices, reports and other governance and items as requested. I spent much of my time checking for updates with the projects and chasing up… Show more I provided admin support for up to 93 mental health projects. The role involved a high volume of correspondence via email and telephone. I received many different enquiries from members of both networks which my team supported and from the general public also. I tried to ensure that projects submitted their contract paperwork on time, i.e. invoices, reports and other governance and items as requested. I spent much of my time checking for updates with the projects and chasing up outstanding information. I was also the first point of contact for our projects and tried to help them to resolve any issues they had and also with various queries and information requests. In my team I also provided secretarial support for my Manager and Director. Duties included: arranging meetings, minute taking, typing, assisting in drafting and creating various documents including application forms, contractual documentation, proof-reading, arranging travel and events, logging and updating records constantly (via many large and complex spreadsheets).From time to time there were one off tasks and projects which I was asked as part of the team to contribute to. I always looked at reviewing processes and policies to ensure that the department was working as efficiently as possible. I often worked with team members on short-term tasks to ensure deadlines were met.This was a challenging and varied role which I enjoyed. However, I felt the time was right to leave this role. I now hope to gain more experience and increased responsibility in my new role within the Trust. Show less

A temporary position assisting the temporary Service Manager and Regional Manager with coordinating clients and volunteers. Arranging meetings, ID checks, preparing and checking documentation, dealing with email and telephone enquiries. Signposting when necessary. Assisting clients who wished to use RVS's Befriending service, Drivers service and Good Neighbours scheme. Speaking sometimes to elderley and or vulnerable people and being sensitive to their neeeds. Updating systems as required.… Show more A temporary position assisting the temporary Service Manager and Regional Manager with coordinating clients and volunteers. Arranging meetings, ID checks, preparing and checking documentation, dealing with email and telephone enquiries. Signposting when necessary. Assisting clients who wished to use RVS's Befriending service, Drivers service and Good Neighbours scheme. Speaking sometimes to elderley and or vulnerable people and being sensitive to their neeeds. Updating systems as required. I made a 'how to' guide for the temp who relieved me when I left to start working for the NHS. Show less

Managing the database of over 1,800 members. Creating and maintaining complicance systems and documentation. Data analysis in these areas: accidents, sales, stock, Client and supplier correspondence maintaining the high customer service of the company's ethos. Researching projects and consumables to ensure cost effectiveness and create new services. I also dealt with customer enquiries on a routine basis and carried out typical admin tasks such as email enquiries, post, telephone… Show more Managing the database of over 1,800 members. Creating and maintaining complicance systems and documentation. Data analysis in these areas: accidents, sales, stock, Client and supplier correspondence maintaining the high customer service of the company's ethos. Researching projects and consumables to ensure cost effectiveness and create new services. I also dealt with customer enquiries on a routine basis and carried out typical admin tasks such as email enquiries, post, telephone queries, booking maintenance appointments, arranging meetings for my Director, typing, filing. Show less

During this time my business started off as a mobile hairdressing business, operated at a commercial premises for 5 years and later on converted a room in my home and moved the salon there. I started up this business from scratch. I marketed my business and put in lots of hours to ensure it's success. I started mobile hairdressing and in Year 1 business grew slowly but steadily. In Year 2 there was a real increase and I had almost doubled the first year's turnover. By Year 3 I was… Show more During this time my business started off as a mobile hairdressing business, operated at a commercial premises for 5 years and later on converted a room in my home and moved the salon there. I started up this business from scratch. I marketed my business and put in lots of hours to ensure it's success. I started mobile hairdressing and in Year 1 business grew slowly but steadily. In Year 2 there was a real increase and I had almost doubled the first year's turnover. By Year 3 I was working 60 hours per week and could not sustain this and could not take on any new business. The next step was to acquire a salon. I had to convert an empty shop into a salon. I designed the salon, got all the salon equimpent and units installed, organised painting and decoration of the premises and other tasks/items which were organised included: plumbing, signage, new locks, flooring, design of reception area furniture, display stand for retail products, window display, till, card payment facilities, refreshments area, toilets and washing facilites, designed logo and stationery. I had to recruit and hire employees. For most of the time I had: 2 employed staff, 1 self-employed member of staff and frequently a young person on work experience.As well as maintaing my client list I was responsible for the welfare and working conditions of my staff. I trained and developed them, taking 2 members of staff from junior positions to experienced stylists. I also liaised with the College Tutors to ensure my staff were on track with acheiving their qualifications. I was responsible for payroll and for my business accounts.Building and maintaining relationships with clients, local businesses,suppliers, stockists was and essential and integral part of running the business. After 5 years of running the salon at the commercial premises I decided to cut my overhead costs and to simplify the business (as I had 2 young children at this point). I then converted a room in my house. Show less

I was asked to help my Manager to set up her office as it was a new business venture. I assisted in creating and of facilitating the office filing system and working practices. I dealt with new business enquiries, set up meetings, completed ID checks and Anti-Money Laundering checks, processing applications, checking status of applications, provided reception cover and carried out general admin tasks such as post, correspondence, telephone queries, assisting with accounts. Later on I… Show more I was asked to help my Manager to set up her office as it was a new business venture. I assisted in creating and of facilitating the office filing system and working practices. I dealt with new business enquiries, set up meetings, completed ID checks and Anti-Money Laundering checks, processing applications, checking status of applications, provided reception cover and carried out general admin tasks such as post, correspondence, telephone queries, assisting with accounts. Later on I supported my Manager with the selection, recruitment and induction of new staff. I carried out other personal tasks for my Manager as requested. Show less