Celia Alvarez Ramos Email & Phone Number

Barcelona, Catalonia, Spain

EdTech Growth & Business Development

Barcelona, Catalonia, Spain

London, United Kingdom

- Worked with Professional Development Manager on a global basis to design and implement the sales strategy to support, engage and grow client’s satisfaction.- Promoted and Managed international learning programs working in collaboration with subject matter experts to enhance customer experience and key sales opportunities within Aerospace companies across the EMEA. - Led the marketing strategy for the Europe Sector by utilizing Mass Email Campaigns (Robly), built a pipeline to manage customer leads and followed up until sales converted. Completed effective upselling and cross-selling projects in collaboration with other team members contributing to the program expansion and customer engagement. - Coordinated the creation of a tailored learning portfolio of workshops and e-learning solutions for the Aerospace Industry in 9 different languages. Hosted e-learning webinars through WebEx to support training experience and instructors. - Owned the planning and coordination of international events and logistics across Europe with third-party providers (hotels, venues, printers, couriers...). Organized more than 60 events per year serving as the primary point of escalation and resolution of issues to increase customer loyalty and acting as a company ambassador.

London, United Kingdom

- Create and execute onboarding processes for 17 new tutors and monitored their performance in line with corporate learning objectives of the Santander bank in the UK. - Coordinated classes and schedules to maximize the tutor’s performance by maintaining a database and executed relevant administrative tasks. - Developed yearly Scheme of Works, designed learning solutions for the finance industry, carried out training needs analysis and KPIs to understand client needs and ensure global business requirements were met. - Partnered with the executive senior team to act as a language tutor by designing tailored learning solutions and providing further one to one coaching. - Evaluated the ongoing needs of the business team and introduced a performance management process to support professional development in collaboration with the Talent department, delegates and tutors.

Provincia De Lima, Peru

- Diagnosed student’s needs and developed appropriate learning plans to enhance students curricula implementing weekly, quarterly or yearly schedules. - Supervised a range of activities to manage time effectively, improve academic results and boost students confidence and self-awareness- Ensured continued development for a diversity of students by analysing their needs and the available resources to maximize time and results.- Provided coaching and advice for families and students on an individual basis implementing personal development plans and providing support.- Searched and recruited tutors for professional business portfolio through LinkedIn and other tutor websites.

- Private Teacher at University UPC (Universidad Peruana de Ciencias Aplicadas) of Spanish Language and Literature. - Led a class of professional workers at international companies in the UK and Spain. - Tutor of young and adults students as a Spanish and Language Teacher for the corporate banking industry in the UK. - Teacher of Language and Literature in secondary schools in Spain and the UK

London, Reino Unido

- Developed strong relationship management skills - Catered needs to individual clientele centre to the business model of the establishment

Barcelona Y Alrededores, España

- Led a class of children with learning difficulties from the ages of 6-12 teaching the Spanish national curriculum designed specifically to cater for a wide variety of disabilities. - Topics included, but were not limited to, History, Mathematics, English and natural sciences.

Illes Balears, España

- Responsible for documenting historical artifacts.- Reference service- Reader’s advisory- Collection management of historical records- Reference requests- Interlibrary loans and the instruction of computer software.

Barcelona Y Alrededores, España

- Maintained reports on a broad spectrum of donors. - Provided visitor advisory service- Contributing towards the multi-facet upkeep of service orientated duties.

Illes Balears, España

- Facilitated the well-being of students- Ensuring all appropriate materials were supplied. - Conducted administrative tasks - Formed part of a committee that applied for funding from the Mayor of Minorca.

L&D Certificate, Level 5

Activities and Societies: HR, Learning & Development– Developing professional practice in L&D. – Understanding the knowledge, skills.

Master'S Degree, Peacebuilding And Development, Graduate With Distinction

- Relevant Modules: Educational research methodologies for peace; Analysis of violence and armed conflict; Peacebuilding and Human Rights..

Bachelor'S Degree, Liberal Arts And Sciences, General Studies And Humanities, Graduate

- Relevant Modules: History and classical studies; History of Art; Language development and Literature with a specialisation in Cultural.