Responsible for tracking, oversight and on-time delivery of all UK projects for the account.

• Bid Manager – Government (November 2022- February 2023)- Developed and implemented business solutions for government contracts. - Chaired the Cost of Living Committee, leading to the successful rollout of a Food Bank initiative across multiple accounts.• Transition Coordinator (March 2022- November 2022)- Created mobilisation documentation for different business functions, adapting to the function needs and including milestones and KPIs to ensure minimal impact during the… Show more • Bid Manager – Government (November 2022- February 2023)- Developed and implemented business solutions for government contracts. - Chaired the Cost of Living Committee, leading to the successful rollout of a Food Bank initiative across multiple accounts.• Transition Coordinator (March 2022- November 2022)- Created mobilisation documentation for different business functions, adapting to the function needs and including milestones and KPIs to ensure minimal impact during the transition.- Monitored project progress and allocated resources efficiently, resulting in the completion of tasks and goals within deadlines and budget.- Developed, organised and maintained project documentation, plans, reports, and other project-related documents.• Procurement & Supply Chain Communication Specialist (September 2021- March 2022)- Designed the internal communication strategy to improve the knowledge share across all functions, launching a new internal SharePoint.- Coordinated the implementation of the Prefer Supplier System, enhancing supplier interactions Show less

Responsible for curating and delivering a comprehensive daily research brief highlighting key developments and insights sourced from diverse African media outlets.

Led initiatives to broaden sales and operational capacities for electronic devices.Recognised for exceptional customer service abilities, adeptly handling inquiries and resolving complaints with finesse.

Achieved a 95% customer satisfaction rate by effectively resolving inquiries and complaints, demonstrating exceptional communication skills and fostering positive customer experiences.

Volunteered to teach English to refugees, equipping them with foundational language skills essential for effective communication, empowering them to integrate into their new communities with increased confidence and independence.

Served as the primary liaison between guests and staff, ensuring seamless communication and satisfaction throughout their stay.Efficiently managed booking systems and phone inquiries, resulting in an increase in reservations and a reduction in missed calls.Facilitated smooth check-in and check-out processes for guests, achieving a 95% satisfaction rate and reducing wait times by 25% through optimised room allocation strategies.

Established and led the society from inception, spearheading successful fundraising initiatives that generated funding for impactful events and programs.Orchestrated a series of high-impact events, adhering to strict budgetary guidelines, resulting in a 30% increase in attendee engagement and community involvement, fostering long-term sustainability and growth.

Spearheaded international student groups, fostering a vibrant community through strategic planning and execution of diverse activities, events, and fundraising initiatives.Cultivated a dynamic environment by promoting cross-cultural engagement and facilitating meaningful interactions among students from diverse backgrounds.Achieved fundraising goals through innovative campaigns, securing vital resources to enhance program offerings and support student needs effectively.

Established and cultivated relationships with senior stakeholders from various countries, laying the groundwork for the creation of a robust Cultural network for the Embassy.Demonstrated initiative, effective communication, and organizational skills while liaising with senior stakeholders, fostering an environment conducive to productive collaborations.

Orchestrated social media campaigns resulting in an increased expansion of the audience reach, boosting brand visibility and engagement.Amplified event and meeting attendance for the society by 40% through targeted promotion strategies and compelling content dissemination on social platforms.