• Monitoring and analyzing market trends, competitors, and customer insights to adapt strategies accordingly• Oversee brand development and positioning efforts to maintain a strong and consistent brand identity• Ensure brand messaging is effectively communicated across all marketing channels• Planning and executing multi-channel marketing campaigns, including digital, social media, and traditional advertising• Measuring and analyzing campaign effectiveness, optimizing strategies for maximum ROI

• Brand Development: Crafted comprehensive brand kits for 4+ companies, enhancing their market presence and consistency in visual identity and messaging.• Social Media Management: Generated over 50+ pieces of organic content across various platforms, leading to an increase in audience engagement.• Account Creation and Strategy: Successfully established and managed 4+ new social media accounts, aiming to grow the follower base within the first three months.• Web Design and User Experience: Utilized Figma to develop 3+ wireframes and prototypes, improving user experience and interface design for client websites.• Search Engine Optimization (SEO): Optimized 4+ websites for on-site SEO, aiming to achieve an increase in organic traffic and improved search engine rankings.• Landing Page Creation: Designed and implemented 10+ landing and location-based pages, resulting in an increase in conversion rates for targeted marketing campaigns.• Administrative Support: Provided administrative assistance, improving their operational efficiency by 35% through effective schedule management, email handling, and document organization.

• Revamped social media presence to grow property's online presence, resulted in a 15% increase in engagement and a 20% rise in website traffic, enhanced brand visibility• Promoted a portfolio of 200+ units, maintained an occupancy rate above 90% through strategic suggested targeted marketing campaigns• Planned and executed monthly resident events, attracted an average of 50 attendees per event• Created and executed content calendars for 2 social media platforms, resulted in a 20% growth in social media engagement and a 15% increase in followers under a month

• Directed and supervised 5 shifts per week, employee adherence to standards, and exceptional customer experiences• Managed cross functional team of 4-8 individuals increasing team efficiency by 20%• Audited a variety of administrative tasks, including inventory tracking, ordering supplies, and compiling shift reports, improvingoverall organization and information accuracy

• Improved onboarding with enhanced orientation and mentoring programs with 8+ employees• Coordinated logistics of recruitment, staffing, and training programs within the monthly budget and weekly scheduled targets• Implemented a feedback system that improved employee satisfaction and performance by 30%

• Handcrafted 50+ drinks per half hour and regulated customer flow with efficiency• Memorized 75+ specialty drinks on the menu• Handled customer concerns regarding products and recommending new drinks per suggestions

• Creating and maintaining employee weekly schedules• Hiring, interviewing, training, and evaluating employees• Monitoring product inventory and updating spreadsheets monthly• Addressing internal employee affairs as well as customer affairs to maintain a positive work environment

• Defined Pawsitive's brand identity and crafted a personalized brand kit reflects Pawsitive on all four platforms• Generated weekly organic and paid social media content to post on Facebook, Instagram, LinkedIn, and produce website• Collaborated with team to gain 11k+ impressions on Google in under three months through implemented SEO strategies• Launched email campaigns seeing an increase of over 30% in new monthly subscribers to Pawsitive's email newsletter• Facilitated weekly tasks and held one on one check-ins with each intern• Onboarded incoming interns and acclimated new interns to company culture through a crafted orientation documentation with over fiveinterns in 3 months• Employed project management software (Trello) to track progress, organize tasks, and facilitate team collaboration, resulting in a 15% increase in overall project efficiency

• Built a database for references to bring a non-profit's documentary to national awareness about domestic human trafficking over a 6 month period• Finalized a deliverable for non-profit and Chick-fil-A Fellowship Program to visualize product• Managed a remote project team of 5 across different time zones, leveraging virtual communication tools to maintain seamless collaboration and achieve project milestones for 6 months

• Operationalized a team of 12, coordinating efforts during festival and contributing to 20% improvement in logistical efficiency• Collaborated with marketing team to achieve 15% growth in ticket sales compared to previous year