Celia Ho Email & Phone Number

Charlottesville, VA, US

Charlottesville, Virginia, United States

• Monitoring and analyzing market trends, competitors, and customer insights to adapt strategies accordingly
• Oversee brand development and positioning efforts to maintain a strong and consistent brand identity
• Ensure brand messaging is effectively communicated across all marketing channels
• Planning and executing multi-channel marketing campaigns, including digital, social media, and traditional advertising
• Measuring and analyzing campaign effectiveness, optimizing strategies for maximum ROI

Greater Charlottesville Area

• Brand Development: Crafted comprehensive brand kits for 4+ companies, enhancing their market presence and consistency in visual identity and messaging.
• Social Media Management: Generated over 50+ pieces of organic content across various platforms, leading to an increase in audience engagement.
• Account Creation and Strategy: Successfully established and managed 4+ new social media accounts, aiming to grow the follower base within the first three months.
• Web Design and User Experience: Utilized Figma to develop 3+ wireframes and prototypes, improving user experience and interface design for client websites.
• Search Engine Optimization (SEO): Optimized 4+ websites for on-site SEO, aiming to achieve an increase in organic traffic and improved search engine rankings.
• Landing Page Creation: Designed and implemented 10+ landing and location-based pages, resulting in an increase in conversion rates for targeted marketing campaigns.

Charlottesville, Virginia, United States

• Revamped social media presence to grow property's online presence, resulted in a 15% increase in engagement and a 20% rise in website traffic, enhanced brand visibility
• Promoted a portfolio of 200+ units, maintained an occupancy rate above 90% through strategic suggested targeted marketing campaigns
• Planned and executed monthly resident events, attracted an average of 50 attendees per event
• Created and executed content calendars for 2 social media platforms, resulted in a 20% growth in social media engagement and a 15% increase in followers under a month

Charlottesville, Virginia, United States

• Directed and supervised 5 shifts per week, employee adherence to standards, and exceptional customer experiences
• Managed cross functional team of 4-8 individuals increasing team efficiency by 20%
• Audited a variety of administrative tasks, including inventory tracking, ordering supplies, and compiling shift reports, improvingoverall organization and information accuracy

Charlottesville, Virginia, United States

• Improved onboarding with enhanced orientation and mentoring programs with 8+ employees
• Coordinated logistics of recruitment, staffing, and training programs within the monthly budget and weekly scheduled targets
• Implemented a feedback system that improved employee satisfaction and performance by 30%

Charlottesville, Virginia, United States

• Handcrafted 50+ drinks per half hour and regulated customer flow with efficiency
• Memorized 75+ specialty drinks on the menu
• Handled customer concerns regarding products and recommending new drinks per suggestions

Charlottesville, Virginia, United States

• Creating and maintaining employee weekly schedules
• Hiring, interviewing, training, and evaluating employees
• Monitoring product inventory and updating spreadsheets monthly
• Addressing internal employee affairs as well as customer affairs to maintain a positive work environment

• Defined Pawsitive's brand identity and crafted a personalized brand kit reflects Pawsitive on all four platforms
• Generated weekly organic and paid social media content to post on Facebook, Instagram, LinkedIn, and produce website
• Collaborated with team to gain 11k+ impressions on Google in under three months through implemented SEO strategies
• Launched email campaigns seeing an increase of over 30% in new monthly subscribers to Pawsitive's email newsletter
• Facilitated weekly tasks and held one on one check-ins with each intern
• Onboarded incoming interns and acclimated new interns to company culture through a crafted orientation documentation with over fiveinterns in 3 months

Atlanta, Georgia, United States

• Built a database for references to bring a non-profit's documentary to national awareness about domestic human trafficking over a 6 month period
• Finalized a deliverable for non-profit and Chick-fil-A Fellowship Program to visualize product
• Managed a remote project team of 5 across different time zones, leveraging virtual communication tools to maintain seamless collaboration and achieve project milestones for 6 months

Charlottesville, Virginia

• Operationalized a team of 12, coordinating efforts during festival and contributing to 20% improvement in logistical efficiency
• Collaborated with marketing team to achieve 15% growth in ticket sales compared to previous year