Expert Customer Service professional with a proven ability to build sound customer relationships at all levels of the organization and committed to superior customer service. While I have enjoyed being a manager, my passion is working directly with customers, making it easy for them to do business with my company and me, to be their supplier of choice. I enjoy the day-to-day activities involved with managing a set of accounts. I also strive to find ways to service the customer smarter, better, and if possible, save money while doing so. I look for ways to continuously improve processes.I enjoy working closely with other departments regularly so that customer expectations are met and/or exceeded. Some of these departments include Production Planning, Production, Accounting, Shipping, Technical Services, etc. in the United States and globally. I also work closely with Sales to help fulfill sales goals.I possess excellent verbal and written communication skills. I am able to resolve diverse customer and operational issues within a dynamic and changing environment. I have an attention to detail, am self-motivated and am a team player with a strong work ethic.