Celia Armstrong Email & Phone Number

Tulsa, Ok, Us

As a key member of the executive team, I steward our strategic direction and operational execution across financial, human resources, compliance, safety, and risk management functions. In my capacity as both the Corporate Compliance and EEO Officer, I uphold the highest standards of integrity and excellence, ensuring our operations are both efficient and ethical.I oversee all aspects of accounting and finance, adhering to GAAP, applicable laws, and best practices. My role is instrumental in safeguarding the financial health of the agency through diligent budget management, investment oversight, and asset protection. Engaging directly with external auditors and the Finance Audit and Risk Committee, I ensure our financial processes are transparent and accountable.I lead the strategic development and implementation of HR policies and practices, focusing on recruitment, compensation, payroll, and benefits. I champion our DEI+B initiatives and spearhead "Grow with Goodwill," an innovative internal program aimed at employee growth and development. Responsible for the comprehensive management of safety and compliance frameworks, I ensure adherence to all legal and contractual obligations, as well as accreditation and licensing standards. The oversight extends to programs, including VITA, FEC, full contractual compliance, and highest community impact.My leadership in overseeing federal programs like VITA, FEC, and internal initiatives like "Grow with Goodwill" exemplifies my commitment to not just meeting but exceeding our strategic goals, ensuring continued success and impact in our community.In every role, my focus is on enhancing operational efficiencies, driving strategic alignment, and fostering a workplace culture where innovation thrives.

Tulsa, Ok, Us

Tulsa, Ok, Us

Tulsa, Ok, Us

Tulsa, Ok, Us

Provide strategic human resource planning to the organization, including identifying, developing and deploying business-driven HR strategies designed to attract, manage, develop, motivate and retain key people with the best talent available while creating a high-performance, sustainable organization capable of achieving business objectives, action plans and aggressive targets. Oversee the ongoing development and implementation of HR policies, programs and services, including compensation and benefits; employee relations, communications, and events; employment practices and procedures; records retention; recruitment and selection; and legal compliance. Foster a workplace environment consistent with TTCU Federal Credit Union’s values and mission and strive to position the organization as the employer of choice.Develop HR vision and plan that incorporates the TTCU strategic priorities and promotes the professional development of all TTCU team members. Advise and present to the Board, ensuring stronger Board relations and transparency. Assess and refine HR strategies that focus on enhancing employee engagement, talent acquisition and management, HRIS effectiveness, organizational and leadership development, employee onboarding, training, compensation and benefit design and strategy, internal employee communication, succession planning and guiding HR as a strategic adviser.Guides and oversees the creation of innovative learning and development initiatives to meet strategic Talent Excellence initiatives and member satisfaction goals. Partner with executives and management leaders to grow, develop, and retain the leaders of the credit union and provide strategic direction.Drives workforce planning and talent acquisition strategies and implementation plans to attract and retain internal and external talent. Strengthens the process for evaluating the skills, performance, and potential of executive talent in all areas.Serves on the Executive Strategy Council.

Tulsa, Ok, Us

Designs, plans, and implements regional human resources programs and policies, including staffing, compensation, benefits, employee relations, training, and wellness and safety programs. Formulates and monitors company Human Resources policies and practices; provides day-to-day oversight of company benefit plans; assures compliance with various state and federal regulating agencies; performs various Human Resources responsibilities as directed by the Publisher or Vice - President and Corporate HR. This includes the Tulsa World Media Company and any other properties that report to it; to include the Weekly newspapers, Alabama and Texas news properties. Manages a local team of three (3) HR Generalists and an HR Clerk.

Tulsa, Ok, Us

The Client Support Team, made of 15 employees, in Retirement Plan Services, within Wealth Management Services, provides support to over 435 Plans holding an approximate $6 Billion in assets; at the Client level, in order to meet or exceed Service Level Agreements (SLAs). Primarily responsible for management level coordination and oversight of all Client Support activities related to employee benefit defined contribution plans, ensuring compliance with the individual plan documents, applicable laws and regulations, and Wealth Management policies; works closely with representatives of other departments, particularly Institutional Wealth Management Relationship Managers and Sales personnel, as well as the various units within Wealth Management Services and other Operations & Technology partners, in processing Client’s contribution and other data, processing of the funds to support participants transactions and plan participation, nightly mutual fund pricing, pension payments for Pension Clients, and related tax reporting and payments, as well providing special services for existing client relationships.

1. Assists with maintaining District compliance with federal and state employment and education laws and regulations promulgated by various federal agencies and the State Department of Education, including state accreditation standards, Title VII, ADAA, EEO, FMLA, COBRA, Immigration & Control, FLSA, etc. Creates and recommends relevant new and revised policies to the CHRO.2. Plans and directs district recruitment and selection efforts to obtain the most qualified staff. Directs activities related to employment screening including post offer physicals, criminal background checking, drug testing, etc. Directs district’s online application system. Directs activities related to insuring staff is currently and appropriately credentialed and highly qualified. Directs employee orientation and sign-ups activities.3. Supervises daily the activities of Human Resources staff, including substitute administration, benefits administration, state reporting, employee timekeeping, HR reports, personnel files, service records, all work flow product.4. Works with principals and other administrators on any matter related to staff, including plans of improvement, conferences, disciplinary hearings and recommendations for dismissal.5. Assists with district compensation initiatives. Participates in salary surveys; reviews new hire information for accuracy and appropriate pay level; completes compensation reports as needed, completes teacher increments.6. Oversees and manages district FMLA procedures. Complies with all federal requirements. Liaisons with employees and medical providers, insures all paperwork completed timely and appropriate Board of Education action taken.7. Oversees daily administration of district unemployment procedures. Responds to claims as required, participates in hearings, tracks costs, liaisons with Payroll Department in completion of quarterly reporting.

Tulsa, Oklahoma, Us

HRIS Implementation Project Manager/Position Control Specialist - Working with MUNIS to complete the Finance Software conversion from CIMS/AS400 Mainframe. Includes project management and coordination, between the Finance and the HR/Payroll modules. Work with the functional leaders to ensure accurate coordination between all modules to for total global success. After go-live date, will train applicants in regards to application for employment, train current employees in regards to self-service (benefit open enrollment, FMLA application, W-4 changes, etc...), and train hiring managers on the proper coordination and process for hiring a new employee. Work with Position Control to ensure proper allocation of OCAS coding and budgetary requirements. In charge of Position Control for Building and Child Nutrition Fund.Payroll Manager - * Process Bi-Monthly Payroll for Support, Certified, and Provisional employees.* Process Required Payroll Reports - External and Internal* Supervise and Oversee Benefit Reconciliation* Work with Budget and OCAS Coding to Ensure Proper Payment* Work with HR on Personnel Actions* Conversion to MUNIS Financial Software Benefits Manager -* Workers’ Compensation (reduced the modifier from 1.19 to .96) * Return-to-Work Program & Risk Management* Monitor Loss Claims for Unfounded Reserves * Injury investigation and Litigation of Cases* OSHA 300 logs* Property and Casualty* Review Contracts for Board Submission* Process FEMA Reimbursements* Liability Claims (professional and general) * Unemployment Claims * Handle Entire Renewal Process* Interact with Medical and Property & Casualty Broker* Monitor Medical Self-Insurance Fund * Monitor Benefits and Service/Claims Issues* Monitor and handle the HIPAA log* Conduct new employee orientation* Handle all ADA Temporary or Permanent Restrictions/Accommodations* Monitor the EAP * Monitor the FMLA process* Monitor Employee Clinic* Wellness programs* Flu Shot Clinic

Act as HR Director and Operations Manager to a PEO, Staffing Agency, and a medical Staffing Agency. Duties include network, computer support and security for the office including website development for all three companies. Responsible for workers’ compensation, safety, risk management, benefits administration, payroll supervision, investigations, unemployment, policy and procedures, training, employee counseling, staffing, and other duties related to the entire strategic functions of the companies. Stand in the owners stead upon their absence – handling all aspects as needed.

Jacksonville, Florida, Us

Responsible for the Human Resource Administration for approximately 135 employees. This includes but is not limited to, payroll preparation and processing on ADP, benefits administration, billing reconciliation, unemployment claims and appeals, consult with legal counsel regarding sensitive issues, processing of insurance premium billing, conflict resolution, disciplinary actions, salary and position research and analysis, safety standard review and compliance, workers’ compensation and disability issues, processing new employees and terminations, COBRA processing, and all other functions related to Human Resource Administration.

Jacksonville, Florida, Us

Manage a team of 31 employees in the common goal of paying almost 16,000 employees accurately and in a timely manner. Our Payroll Office is responsible for almost 125 schools within Duval County who is unionized and covered by Civil Service Rules. We process Leave and Attendance, On-the-Job Injuries, Retirements, Terminations, Audits, and Verifications of Incomes. Responsible for all aspects of managing a payroll office – Unionized Employees, Performance Accountabilities, SAP Computer System, Training, Counseling, Process Improvement, Quality Enhancement, Strategic Goal Setting, Customer Service Enhancement, etc.

Tallahassee, Florida, Us

Manage the Benefits Administration Team in the day-to-day activities of Retirement, Survivor and Death Benefits, Workers’ Compensation, Benefits, and the Employee Assistance Program. This includes supervisory duties, performance review and planning, disciplinary actions, leave and attendance approvals, approving of request of personnel actions, tracking of employee assistance program cases, benchmarking, legislative tracking and analysis, strategic planning, performance accountability measures reporting, and other duties as required. Worked with the Internet Web Committee on the creation of the Human Resource Services Process Web Page to include information in “one-stop shopping” format. We had hoped to have links to other sites such as AARP, Medicare, SSA, for retirees, the local HMOs and Blue Cross and Blue Shield and other insurances for current employees, to the Employee Assistance Program, and other links that would make the employee’s search for and gathering of information much more efficient and up-to-date.

Tallahassee, Florida, Us

Served as the Personnel Management Analyst over Retirement, Workers’ Compensation, Leave and Attendance, Policy and Procedure interpretation, analysis, and formulation, Recruitment, Fair Labor Standards Act, Family Medical Leave Act, and Training Coordination. Responsible for processing retirement account audits and application for retirement for employees within the regular retirement class as well as the Elected State and County Officers’ Class (ESCOC). Responsible for the monthly processing of the leave and attendance reports. Currently creating the Employment Security Criminal Check policy. Responsible for the processing, tracking, and maintenance of all workers’ compensation injuries; as well as the recent creation of the Workers’ Compensation Guidelines. Agency Coordinator for the training program and enrollment of employees on the TrAC System. Currently compiling a committee to begin a Supervisory Training Program. Responsible for the maintenance, analysis, and updating of any policy and procedure within the realm of my responsibility. Recently began the updating the Leave and Attendance policy, which includes the updating of the leave and attendance report and research of an automated system. Responsible for the tracking of historical data of judges and the election process. Other responsibilities as necessary. Also, responsible for the tracking, analysis, and distribution of information relating to Legislation (i.e. retirement, leave and attendance, workers’ compensation, etc.)

Tallahassee, Fl, Us

Manager of Compensation and Benefits Section. This section processes Retirement, Workers’ Compensation, Unemployment Compensation, Payroll, Leave and Attendance, and Insurance. Oversee the production of payroll for the agency including the overall “approval” process through the COPES system. Reconcile monthly, the Leave and Attendance Process. Responsible for ensuring compliance with the Fair Labor Standards Act and the Family Medical Leave Act. Enhanced the employee Orientation Program and currently working on the CD ROM Interactive Orientation Program team. Analyze insurance programs of current programs and needs assessment to be presented to the Benefits Committee for approval. Created databases to track and ease analysis for Exit Interviews, Workers’ Compensation Injuries and Corrective Safety Actions, Leave without Pay, and Unemployment Compensation. Conduct internal audits to ensure and bring the Florida Lottery in compliance with Federal Wage and Hour Law as well as other Federal Laws. Review, analyze, and update current policy and procedures in light of the newly voted Union Organization’s presence. Coordinate actions with Executive Management regarding confidential and sensitive issues. Responsible for overall employee matters for section including but not limited to hiring, disciplinary actions, counseling, and terminations. Review our current Retirement options under the Florida Retirement System and ensure that the information is correctly presented to new and existing employees.

Tallahassee, Florida, Us

Performed a variety of technical duties in the Payroll and Benefits Section of the Personnel Office. Duties required extensive independent judgment in the following areas: Payroll, Insurance, Review and Performance Reviews (including Performance Improvement Plans), Workers’ Compensation, FDLE Registration, Retirement, Attendance and Leave, etc. Process, review, and audit the payroll input onto COPES. Ensure accuracy of payroll and the paymaster detail of SAMAS. Provide technical guidance and training to personnel employees in the field (53 institutions and 5 regional offices). Processing insurance enrollment and reconciling the error report and conducting open enrollment process. Provide training to supervisors and field personnel regarding payroll issues (RAPP and Emergency Wage Payments, etc...). Process FDLE registration for specific classes and process CJIP payroll. Develop personnel procedures and update procedural manual as needed. Ensure accuracy of Notice of Payroll Actions and prepare for payroll. Served as supervisor over section in the absence of the Assistant Personnel Officer.

Served as Benefits Coordinator for the Department. Responsibilities included coordination of health and supplemental insurance for new employees and solving problems for existing employees. Served as liaison between the Department and the insurance companies. Conducted background checks on new employees through the FDLE computerized system. Processed payroll, new employee paperwork, and monthly new employee orientation training. Analyze and compare any insurance that have been proposed for presentation to the insurance committee. Processed the leave and attendance for six months as well during the vacancy of the personnel technician position. Process other projects upon request.

Verify accuracy of all Career Service, SMS, SES leave and attendance itineraries for correct calculations and input information onto the leave segment of COPES. Provide monthly leave statements to employees and monthly leave transaction reports to regions and divisions. Perform leave audits for terminated employees. Process and maintain all aspects of OPS employment and payroll. Served as the Sick Leave Pool Coordinator. Interpret and update personnel rules and regulations and internal policies and procedures. As time permitted, assisted in other areas of personnel.

Bachelor'S, Business Administration

A.S., Human Resources

Certificate Program, Human Resources - Diversity Equity And Inclusion Certification

Certificate Of Completion, School Business Administration