Experienced professional with a proven track record across several sectors, both costumer-side and in consulting, in-country and international;With a broad vision of several industries based on a career around IT services and solutions implementation in the enterprise space, and with a strong sense of customer orientation, managed the successful execution of several important transformation projects/programs, either within the organizations or as a delivery consultancy manager and provider. Background and experience in:• Consulting, Outsourcing and Support services offerings experience;• IT Service & Delivery Operations Management experience on small to large cross functional teams and projects/programs, most of them mission-critical;• Particularly good understanding of Outsystems Platform, markets and ecosystems, and of Oracle Technologies;• Leadership and management experience at senior level as a result of more than 20 years leading teams, including non-Portuguese professionals;• Hands-on experience as Project / Program Manager.I have a degree in Computer Science and an Executive MBA in Leadership - People, Business and Organizations, as well as an International Certification in Coaching.