Celia Newlands
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Celia Newlands Email & Phone Number

Collaboration Consultant, General Manager at Central Business Associates
Location: Greater Brisbane Area, Australia, Australia 15 work roles 19 schools
1 phone found area 143 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Direct phone (143) ***-****
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Current company
Role
Collaboration Consultant, General Manager
Location
Greater Brisbane Area, Australia, Australia
Company size

Who is Celia Newlands? Overview

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Celia Newlands is listed as Collaboration Consultant, General Manager at Central Business Associates, a company with 1 employees, based in Greater Brisbane Area, Australia, Australia. AeroLeads shows phone signal with area code 143 and a matched LinkedIn profile for Celia Newlands.

Celia Newlands previously worked as General Manager, Collaboration Consultant at Central Business Associates and Community Manager at Central Business Associates Pty Ltd. Celia Newlands holds Diploma, Leadership And Management, Pass from Tafe Queensland.

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Central Business Associates

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Profile bio

About Celia Newlands

Challenging the definition of success and leadership towards fulfilment, happiness and experience of life, by bringing perspective, connection and accountability to small business owners. Creating spaces to explore collaborative ways for success.After moving from Scotland to Brisbane in 2011, I set up Central Business Associates in 2015, to enable local businesses to have a new collaborative way to work together in the Brisbane Bayside area. It has become a community in the most authentic sense.My knowledge and understanding of the benefits of collaborative team building, the importance of customer service, and the impact and process of change, are all ideally suited to help small businesses and entrepreneurs enhance their skills in these areas. Initially, I created flexible workspaces to have a professional, shared environment to show how easily you can incorporate these business-changing processes into your business. Central Business Associates is no longer about the physical space - it is about the collaborative community which resulted from the provided environment. The ongoing relationships which have developed between local specialist small businesses since 2015 have created trust, connection and team-building, where previously most worked independently. We now have groups of people who present as collaborative teams to win clients together. Clients love the opportunity to get all the support services they need, from other local, trusted small businesses. Locals working with locals whenever possible, is our goal – Community and Collaboration, over Competition. Drawing upon over 25 years’ personal experience in the following areas - Small Business Management | Customer Service | Change Management | Community Building | Entrepreneurship | Helpdesk Management | Business Improvement | Innovation | Small Business | Research & Development | Business Development | Business Retention | Account Management | Administration | Recruitment | Staff Management | Training | Management Consulting, I've worked in Blue-chip companies, Government Departments, Family-owned businesses, Not-for-profits, and since 2006 have been running my own businesses. All of this experience allows me to serve as a Virtual General Manager for your small business - helping you organise & grow your business. So you can get on with the stuff you love to do.I look forward to seeing how Central Business Associates can help you transform your business. Contact me today to discuss how we might work together!E: celia@centralbusinessassociates.com.au

Listed skills include Management, Change Management, Customer Service, New Business Development, and 45 others.

Current workplace

Celia Newlands's current company

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Central Business Associates
Central Business Associates
Collaboration Consultant, General Manager
Brisbane City, QLD, AU
Employees
1
AeroLeads page
15 roles

Celia Newlands work experience

A career timeline built from the work history available for this profile.

General Manager, Collaboration Consultant

Current

Wynnum, Queensland, Au

Collaboration/Community Manager:As part of a collective business community, I help encourage & develop new beneficial business relationships, as well as strengthening existing collaborations, forming small teams of connected businesses who 'work together to grow together'. Blog: https://umbrellaspaces.blogspot.com/General Manager: With the community now.

Sep 2016 - Present

Community Manager

Wynnum / Manly QLD

As Community Manager, I connected many of our members with successful referrals within their first week! Some are still working together, since 2013!I love running my own business - but in over 15 years of doing so, I've heard so many stories similar to my own..... "I find myself emptying the dishwasher/ hanging out the washing/ deciding what's for dinner/.

Apr 2013 - Jan 2021

Director

Current

Brisbane, Queensland, Australia

The Sage Room is a collective of small businesses working together, as highly independent and interdependent businesses, to grow each and all of our businesses, whilst expanding our impact.

Jun 2022 - Present

General Manager

Current

Brisbane, Australia

Beginning with business support as an Executive Assistant for Amy, over time my role has expanded through marketing and research, and eventually to the strategic growth of Nurturing Confidence. Through my experience in corporate management, and more recently within small business management, I have been able to help with the overall strategy for marketing.

Jul 2014 - Present

Blogger

Current
So I Married An Extrovert

website: https://www.soimarriedanextrovert.com/Started a blog, named after my favourite movie "So I Married an Axe Murderer"... I only recognised myself as an introvert in around 2013, and spent the next 3 years recovering from the secondary, more shocking realisation, that in 2002, I had married an extrovert! (or extravert, depending on your preference).

Jan 2016 - Present

Flexible Working Day Ambassador

Current
Flexible Working Day

Brisbane, Australia

Flexible working requires flexible mindsets and flexible work styles. It is about people working in ways that allow them to achieve their best and for employers to reap the rewards. Making the most of employees means supporting innovative and diverse work arrangements - from the night owl starting and finishing late, job-sharing and part-time work, to name.

Apr 2019 - Present

Contact Consultant

Brisbane, Australia

As a consultant with Optimum Contact, my experience in Customer Service Management and Departmental Auditing was used to assist organisations, enhance services, and reconnect with their clients. The team at Optimum Contact know the best techniques that work when it comes to the kind of ‘human-to-human’ contact that organisations sometimes need to help ‘cut.

Sep 2014 - May 2018

Business Owner

Clya Consulting

Bridge Of Earn, Perth, Scotland

| Administrative Consultant |

Feb 2006 - Sep 2011

Helpdesk Manager

Glasgow, United Kingdom

| Recruited to manage new helpdesk | Change Management through business integration (Stiell Facilities integrated into MacAlpine Group) | Part of small internal group assisting with implementation of new Facilities Management computer software, including testing | Asked to carry out internal audit of Service Department processes, to facilitate improved.

Aug 2002 - Jun 2005

Uk Customer Service Manager

Glasgow, United Kingdom

| Successfully managed Customer service teams - both Sales & Service, to meet agreed SLAs and KPIs |

Oct 2001 - Jul 2002

Telemarketing Co-Ordinator

Interdec Working Spaces

Glasgow, United Kingdom

| Started up Telemarketing Department for business interior design company; researching, sourcing leads | Appointment generation for Sales and Design Architects, and appointment allocation throughout the UK |

Mar 2001 - Oct 2001

Customer Service And Telesales Manager

Uk Waste Management

Glasgow, United Kingdom

| Recruited for WMIs first Customer Service Centre outside the USA | Promoted to newly created position of Department Supervisor in first 12 months | Took part in internal Management Training Programme – The Waste Academy, a small group of individuals chosen for leadership development | Promoted to Regional Manager, which included writing and executing.

Apr 1996 - Jan 2001

National Telemarketing Co-Ordinator

John W Hannay

Glasgow, United Kingdom

| Recruited to run telesales campaigns for a new secure shredding service |

Apr 1995 - Apr 1996

Telesales Consultant

Perth, United Kingdom

| Data Processing | Accounts | Customer Service | Promoted to Telesales Consultant for Northern Scotland and remote islands | Asked to participate in a company Brainstorming group, to develop new innovative ideas for business improvement |

May 1991 - Aug 1994
19 education records

Celia Newlands education

Diploma, Leadership And Management, Pass

BSBCMM511 Communicate with influence BSBCRT511 Develop critical thinking in others BSBLDR523 Lead and manage effective workplace.

A Foundation In Aboriginal And Torres Strait Islander Cultural Competence

Centre For Cultural Competence Australia

A foundation level knowledge in Aboriginal and Torres Strait Islander history, cultures and societies - a nationally accredited course. 10.

Small Business Administration/Management, Cert Iv

Unit Code Unit Name BSBCUS402 - Address customer needs BSBLDR501 - Develop and use emotional intelligence BSBMKG413 - Promote products and.

Strategic Management, 100%

Open2Study

Context & Principles of Strategic Management External Strategic Management Principles Competitive Strategies Management Errors

Project Management, Certificate

E-Courses4You

online short course covering basics of Project Management

Change Management, Change Management Foundation Course

Balance Global

- Change & the Individual - Change & the Organisation - Communication & Stakeholder Engagement - Change Management Practice

Coaching And Mentoring, Certificate

E-Courses 4 You

Modules: Defining Coaching & Mentoring | Setting Goals | Understanding the Realities | Developing Options | Wrapping Up | Trust | Feedback.

Introduction To Psychology

Perth College Of Further Education

Work-Life Balance, Certificate

E-Courses 4 You

Modules: Benefits of Healthy Balance | Signs of Imbalance | Employer Resources | Time Management | Goal Setting | Optional Ways to Work |.

Continuous Improvement (Short Course), Certificate Of Completion

Adapt Education - Rto 32452

learning about the importance of continuous improvement; the continuous improvement cycle; how to identify areas for improvement.

Conducting Internal Audits (Short Course), Certificate Of Completion

Adapt Education - Rto 32452

Learning about conducting a pre-audit meeting, gathering and reviewing relevant information, assessing and reviewing findings, developing.

Social Media Marketing, Diploma

Shaw Academy

Bookkeeping

Perth College Of Further Education

Cognitive Behavioural Therapy, Certificate

Course First

Assertiveness And Behaviour, Certificate

Hrd Online

Online course to further knowledge

Certificate, Customer Service, Refresher Course To Update Customer Service Skills And Adopt Latest Practices

Hrd Online

Heritage And Environmental Interpretation In Tourism

Lews Castle College

Rock Music

Perth College Of Further Education

Education record

Plockton High School
FAQ

Frequently asked questions about Celia Newlands

Quick answers generated from the profile data available on this page.

What company does Celia Newlands work for?

Celia Newlands works for Central Business Associates.

What is Celia Newlands's role at Central Business Associates?

Celia Newlands is listed as Collaboration Consultant, General Manager at Central Business Associates.

What is Celia Newlands's phone number?

AeroLeads has found 1 phone signal(s) with area code 143 for Celia Newlands at Central Business Associates.

Where is Celia Newlands based?

Celia Newlands is based in Greater Brisbane Area, Australia, Australia while working with Central Business Associates.

What companies has Celia Newlands worked for?

Celia Newlands has worked for Central Business Associates, Central Business Associates Pty Ltd, Sage Room, Nurturing Confidence, and So I Married An Extrovert.

How can I contact Celia Newlands?

You can use AeroLeads to view verified contact signals for Celia Newlands at Central Business Associates, including work email, phone, and LinkedIn data when available.

What schools did Celia Newlands attend?

Celia Newlands holds Diploma, Leadership And Management, Pass from Tafe Queensland.

What skills is Celia Newlands known for?

Celia Newlands is listed with skills including Management, Change Management, Customer Service, New Business Development, Strategic Planning, Business Development, Sales, and Account Management.

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