Celicia Patterson Email and Phone Number

• Capable of building productive relationships.• Expertise in analyzing and resolving complex issues• Handled customer problems, inquiries and complaints• Answered billing questions and address payment issues• Multi tasked in a high volume, refilled prescriptions, made outbound calls to pharmacist• Trained and supervised customer support staff.• Exceeded performance quotas, also Results and success driven; demonstrates integrity also Experience in quality control

• Organize and provide documents, reports and information to department and external clients in an useful and well-organized manner• Assist clientele as they enter office and via phone• Perform filing, data management, drafting and editing short office memos• Track and process annual fixed asset inventory• Process client orders, invoices and payments, send emails, Fax, Spreadsheets• Plan meetings and conference calls and arrange and manage meetings• Perform basic bookkeeping, Create and maintain database records