Onur Celik Email & Phone Number

İstanbul, İstanbul, Tr

As CEO of MIOPS, I have led the transformation from a pioneering hardware company, known for creating the first high-speed camera and flash triggers with multiple sensors (Patent Pending: PCT/IB2013/061344), to a dynamic software innovator. Under my guidance, MIOPS has expanded its product line to include groundbreaking camera trigger solutions like Smart+ and Splash, enhancing the capabilities of photographers worldwide. Recently, we've embraced the rise of mobile photography, steering our development towards software innovations with the Snap Pro Camera app. Our mission is to simplify and enrich the photographic experience through both hardware and software solutions, making advanced photography accessible to everyone.We have extended our expertise to the mobile photography realm with the Snap Pro Camera application, aiming to redefine software solutions in photography. My key responsibilities include:* Strategic Leadership: Steering company vision and driving the strategic direction to ensure growth and innovation in both hardware and software domains.* Product Development: Overseeing the development of cutting-edge products such as Smart+ and Splash triggers, while also spearheading the expansion into software with the Snap Pro Camera app.* Team Management: Managing cross-functional teams to foster a collaborative environment that encourages innovation and excellence.* Business Development: Identifying and pursuing new business opportunities, partnerships, and collaborations to expand MIOPS's market presence and influence.* Operational Oversight: Ensuring seamless integration of operational processes, from product conception through to market delivery and customer satisfaction.These responsibilities reflect my commitment to maintaining MIOPS's position at the forefront of photographic technology innovation, enhancing the creative capabilities of photographers worldwide.

Istanbul, Turkey

Leading a team of 11 resources focused on application operation, problem management, change management, capacity management and performance management of all Mediation, Interconnect and Revenue Assurance services.As a manager, responsible for managing the teams with listed responsibilities. •Mediation Services using Ericsson Multi Mediation product•Interconnect services and traffic measurement for Turkcell and Superonline•Revenue Assurance and Control Services (WeDo RAID RA Application), Rating Verification, Provisioning Data Reconciliation, Billing Verification•Consolidation, Virtualization•Vendor management (Ericsson, WeDo, I2I) and Support contracts (technical content, SLA,penalty)•Managing budgets, OPEX, CAPEX.•Managing OLA's, SLA's both with vendors and customers.•Managing a support team working as a Level2 operation.•Incident, problem, SLA management

İstanbul

Achievements:• 2011 Turkcell CEO Award• Coordination and Management of BC Unit for ISO27001 Certification Process• Leading Transition & Compliance process of Offering team• Customer problem requests management of of team• Project follow-up from planning to delivery as Operational Phase LeaderResponsibilities:• Leading Campaign & Charging services operations.• Operational Phase Leader - OPL: Participating in all phases of software development life-cycle as operation representative. Solving show stopper issues or problems during the analysis, design, development and integration phases.• Administration of Marketing platforms such as; Rule Based Marketing, Campaign Management Systems, Fulfillment Manager, VAS Rating&Charging Platform and Subscription Life Cycle Manager.• Application Monitoring & Profiling maintaining services’ health and quality with HP Diagnostic/CA-Wily, HPOVO• Development of internal applications to ensure the daily operation and maintenance of the systems and applications.• Management of Customer complaints and providing workaround/permanent solutions to provide internal and external customer satisfaction.• Defining and tracking KPI’s, SLA’s and support agreements.

İstanbul

Support Engineer (CA Revenue Management) Achievements:• Take role projects by performing tests and providing solutions to the reported problems. • Involved with CSR Handling and troubleshooting of Vas Rating Charging & SLCM platforms.• Improved technical competence on Ericsson Charging & Mediation systems.• Performed functional tests on Charging & Mediation systems via simulation tools. • Prepared technical documentation and reports related with customer projects.Responsibilities:• To investigate, deliver restorations and produce solutions to CSRs reported by customers.• Investigation of complex technical problems, troubleshooting of Charging & Mediation systems that are in operation.

İstanbul

Achievements:• Developed, tested and delivered corrective content software and feature bridging patches. • Gained inspector privileges and reviewed more than 150 patches.• Managed patch department during the absence of department manager for several times.• Joined planning of several activities with design team and driven those activities successfully.• Joined feature patching meetings with design and test teams and given estimates for new activities.• Performed functional tests on both real time systems and Java based simulation tools. • Prepared technical documentation for quality recordings, reports and work flow.• Mentored new hired engineers and prepared training documents.Responsibilities:• Patching (Corrective Content Software Developing) & FBI (Feature Bridging International).• Joining planning of new feature patch requests with design team and driving these activities.• Giving estimates for new feature patch requests and preparing development schedule.• Mentoring other team members to increase knowledge and experience of the group.• Screening feature patch requests and provided estimates.• Support for patches on DMS (including DMS-100, DMS-250 and DMS-500) Succession and IMS Products.

Master Of Science (Msc), Electronics Engineering

Bachelor Of Science (Bsc), Electronics & Telecommunication Engineering

Education record