Accountable for 2 remits: [1] conduct on-going regulatory and operational performance oversight of cash agents ; [2] manages internal corporate function relationships, champion business needs by connecting business to its markets and providers.

Lead and manage a team of product managers to develop the strategic evolution of products in Custody & Clearing and Fund Services. Drive the development of value added services and integrated securities solutions for globally domiciled clients by working in close partnership with Data and Digital team. Capitalize product differentiation via constant innovation and commercialize on such opportunities by building a unique position for potential and/or existing clients.

Oversight of all custody, cash and agent bank relationships, monitoring performance, risk and compliance with operational requirements. Drove RFPs for custodians and cash agent appointment. Facilitated firm-wide assessments of new products or markets to ensure risk assessment and operational readiness checks are completed swiftly to enable business growth. Delivered multiple process improvements and automation enhancements to drive digital uplift of the team, including the use of… Show more Oversight of all custody, cash and agent bank relationships, monitoring performance, risk and compliance with operational requirements. Drove RFPs for custodians and cash agent appointment. Facilitated firm-wide assessments of new products or markets to ensure risk assessment and operational readiness checks are completed swiftly to enable business growth. Delivered multiple process improvements and automation enhancements to drive digital uplift of the team, including the use of business intelligence software to improve analysis of market intelligence, chatbots for response to direct queries on new products etc. Show less

On-boarding of new external fund managers including capital injections and withdrawals. Provide oversight and governance on outsourcing arrangement for hedge funds and EFM mandates.

Appointed as a Navigator to support Enterprise Process Excellence, a business unit focusing on corporate-wide, cross-department improvement opportunities. Drove multiple cross functional process improvement teams to achieve and sustain significant business gains. Conducted training workshop anchored on Lean and Six Sigma curriculum.Green Belt Certification by Microsoft Quality and Business Excellence

Oversight of custody, cash and agent bank relationships. Ensure market information is well collated, analysed and disseminated to relevant parties firmwide.

Accountable for full spectrum of post trade operations management including cash and securities reconciliations, asset servicing, tax processing and compliance reporting.Streamlined reconciliation process. Managed end to end implementation of Smartsteam TLM system and corporate action processing system (Tata) bringing significant STP uplift for the team.