Celina Claridge

Celina Claridge Email and Phone Number

Head of Customer Engagement @ Shred-X
Gold Coast, QLD, AU
Celina Claridge's Location
Gold Coast, Queensland, Australia, Australia
Celina Claridge's Contact Details

Celina Claridge work email

Celina Claridge personal email

n/a
About Celina Claridge

Experienced people leader, operations manager, and strategy and growth consultant. With a proven track record in driving operational excellence and fostering high-performing teams, I specialize in helping organizations achieve their strategic objectives and maximize growth potential. Passionate about developing innovative solutions and implementing effective strategies, I bring a unique blend of leadership, analytical skills, and business acumen to drive results. Let's connect and explore how I can contribute to your success!

Celina Claridge's Current Company Details
Shred-X

Shred-X

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Head of Customer Engagement
Gold Coast, QLD, AU
Website:
shred-x.com.au
Employees:
104
Celina Claridge Work Experience Details
  • Shred-X
    Head Of Customer Engagement
    Shred-X
    Gold Coast, Qld, Au
    View
  • Executive Edge Consulting
    Founder
    Executive Edge Consulting Dec 2023 - Present
    Australia
  • Shred-X
    Customer Engagement Manager
    Shred-X Dec 2023 - Present
    Australia
    View
  • Vets Central
    Relationship Manager
    Vets Central Mar 2023 - Dec 2023
    View
  • Disrupt Digital
    Head Of Operations
    Disrupt Digital Mar 2022 - Mar 2023
    Australia
    View
  • Totally Smiles Dental Group
    National Operations Manager
    Totally Smiles Dental Group Nov 2019 - Mar 2022
    Burleigh Heads, Queensland, Australia
    View
  • Totally Smiles Dental Group
    Contact Center Manager
    Totally Smiles Dental Group Oct 2019 - Nov 2019
    Burleigh Heads, Queensland, Australia
    View
  • Foxtel Group
    Outbound Sales Manager
    Foxtel Group Jun 2014 - Jun 2019
    Robina Town Centre, Queensland, Australia
    - Drive and support a culture of high performance and high engagement- Collaborate with other departments to ensure the business is leveraging best practice to achieve speed to competency- Identify and implement key development solutions for our department - Manage department KPI's for Sales , Billing and Collections- Operational and remuneration budget delivery- Effectively coach, develop and mentor Team Leaders and staff to deliver on our objectives- Support and drive… Show more - Drive and support a culture of high performance and high engagement- Collaborate with other departments to ensure the business is leveraging best practice to achieve speed to competency- Identify and implement key development solutions for our department - Manage department KPI's for Sales , Billing and Collections- Operational and remuneration budget delivery- Effectively coach, develop and mentor Team Leaders and staff to deliver on our objectives- Support and drive the Sales strategy- Communicate targets and performance progress with sales teams to ensure that there is clarity on the vision, strategies and buy-in to the direction. - Delivery of R & R and incentive programs Show less
    View
  • Department Of Veteran Affairs
    Customer Service
    Department Of Veteran Affairs Oct 2010 - Jun 2014
    Gold Coast Mc, Queensland, Australia
  • Centrelink
    Claims Team/ Contact Centre Manager
    Centrelink May 2000 - Sep 2010
    Queensland, Australia
    Team Leader throughout various customer contact centres across Brisbane and the Gold Coast

Celina Claridge Skills

Team Leadership Management Change Management Sales Team Management Performance Management Customer Service Service Delivery Microsoft Office Sales Management Leadership Strategic Planning Telecommunications Coaching Analytical Skills Contact Centers Strategy Account Management Customer Retention Customer Experience Customer Satisfaction Business Process Improvement Negotiation Operations Management Customer Relationship Management Relationship Building Key Performance Indicators Sales Leads Flexible Schedule Interpersonal Skills Problem Solving Decision Making Time Management

Celina Claridge Education Details

Frequently Asked Questions about Celina Claridge

What company does Celina Claridge work for?

Celina Claridge works for Shred-X

What is Celina Claridge's role at the current company?

Celina Claridge's current role is Head of Customer Engagement.

What is Celina Claridge's email address?

Celina Claridge's email address is ce****@****.com.au

What schools did Celina Claridge attend?

Celina Claridge attended Cquniversity, Tafe Queensland Brisbane, Chanel College.

What skills is Celina Claridge known for?

Celina Claridge has skills like Team Leadership, Management, Change Management, Sales, Team Management, Performance Management, Customer Service, Service Delivery, Microsoft Office, Sales Management, Leadership, Strategic Planning.

Who are Celina Claridge's colleagues?

Celina Claridge's colleagues are Melissa Brotchie, Rifaaz Adam, David Gathercole, Malcolm Turnbull, Tarandeep Singh, Adam Watts, George Buckingham.

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