Celina Cole Email & Phone Number

San Jose, California, United States

Tax Credit Affordable Housing Community with 130 Apartment Homes.

Palo Alto, Ca

• Answered incoming calls to the office and answered inquiries about the property.• Assisted the Community Manager in the operation of the development; ability to provide strong leadership when Community Manager is unavailable.• Maintained courteous communication with the residents, applicants, co-workers and customers.• Responsible for ensuring that the vacant apartments are in perfect, move-in condition. • Physically inspected the property when on grounds and reported any… Show more • Answered incoming calls to the office and answered inquiries about the property.• Assisted the Community Manager in the operation of the development; ability to provide strong leadership when Community Manager is unavailable.• Maintained courteous communication with the residents, applicants, co-workers and customers.• Responsible for ensuring that the vacant apartments are in perfect, move-in condition. • Physically inspected the property when on grounds and reported any service needs to maintenance staff.• Worked with attorney and Community Manager regarding legal proceedings.• Showed property to prospective new residents.• Handled incoming phone calls from tenants and prospective new residents.• Professionally presented community, while providing features and benefits.• Thoroughly reviewed all lease applications, assisted with application verification and notified prospective resident of results.• Completed all lease paperwork, including related addendums.• Maintained awareness of local market conditions and trends. • Contributed ideas to Community Manager for marketing the property and improving resident satisfaction.• Conducted market surveys. Shopped competition; had constant awareness of neighborhood market conditions.• Established, implemented and evaluated an outreach marketing plan on an on-going basis.• Was aware of Related Managements goals relative to resident satisfaction and resident retention.• Collected rents and security deposits and issued receipts.• Accepted service requests from residents and routed to maintenance for prompt processing. • Conducted service follow-up with resident when job was completed.• Received, logged and properly coded all invoices and reviewed with property manager for approval.• Updated weekly reports concerning notices to vacate, vacancy reports, activity reports and provided information to Community Manager. Show less

San Jose, Ca

• Greet all residents, visitors, guests and vendors as they enter and leave the office.• Answer incoming calls to the office and answer inquiries about the property.• Maintain resident and property files by preparing and filing correspondence.• Assist in new resident application process.• Responsible for interviewing and processing annual re-certifications.• Schedule appointments with vendors.• Enforce community policies and house rules.• Assist in the collections of… Show more • Greet all residents, visitors, guests and vendors as they enter and leave the office.• Answer incoming calls to the office and answer inquiries about the property.• Maintain resident and property files by preparing and filing correspondence.• Assist in new resident application process.• Responsible for interviewing and processing annual re-certifications.• Schedule appointments with vendors.• Enforce community policies and house rules.• Assist in the collections of rents and security deposits.• Take resident requested work orders, enter into system and assign to maintenance worker.• Assist Property Manager with special projects, as assigned. Show less

College Of San Mateo

Created various accounting reports.Reviewed and updated payments in current invoice log.Assisted Senior Accounting Coordinator with bookkeeping and special projects.Printed and mailed invoices for accounts receivables.Downloaded turbo data invoices from e-mail and used data to update the citation file.Recorded checks into chancellor office log.Sorted checks in alphabetical order, according to vendor system and updated worksheets in system.Scaned ledgers and reports… Show more Created various accounting reports.Reviewed and updated payments in current invoice log.Assisted Senior Accounting Coordinator with bookkeeping and special projects.Printed and mailed invoices for accounts receivables.Downloaded turbo data invoices from e-mail and used data to update the citation file.Recorded checks into chancellor office log.Sorted checks in alphabetical order, according to vendor system and updated worksheets in system.Scaned ledgers and reports to system and updated hard copy in binder. Show less