Hien Do Thanh Email & Phone Number

Hanoi, Hanoi, Vietnam

• Lead the execution of Paid digital media campaigns from planning to optimization and reporting.• Oversee intake and execution workflow for digital marketing and lead generation activities in partnership with cross-functional internal stakeholders.• Define, test and build new digital opportunitiesLead Generation campaign (such as Tiktok, vertical media, ...)• Identify and share best practices for audience targeting and database hygiene, email/digital marketing strategy, tracking instrumentation and digital channel measurement.

Kl Sentral

• Analyze the performance of accounts and ad campaigns to optimize business ROI and ROAS through Facebook marketing. • Analyze data based on the information the business provides, analyze the market to be able to come up with an appropriate marketing campaign.• Expert on all Facebook advertising solutions (including Instagram)• Providing vital product insights and feedback from our customers to engineering• CRM

Malaysia

• Open and maintain customer accounts by recording account information• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.• Manage large amounts of incoming calls• Identify and assess customers' needs to achieve satisfaction• Build sustainable relationships of trust through open and interactive communication• Provide accurate, valid and complete information by using the right methods/tools• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensureresolution• Keep records of customer interactions, process customer accounts and file documents• Follow communication procedures, guidelines and policies

Hanoi

• SEO content: Responsible for writing compelling and original articles as part of the strategy with titles, headings, and descriptions, the ability to research and write articles for various topics to catch the search engine's eyes with keyword densities.• Plan and execute marketing campaigns on Facebook Ads• Content calendar planning, copywriting, target market analysis, and run ads for social media. • Planning and monitoring the ongoing company presence on social media• Launching optimized online advertisements to increase company and brand awareness

Hanoi

• Build marketing digital plans to pitch to the client then negotiate to win the contract. • Get the sales target from BOD and build the plan to complete it• Building and maintaining strong, long-lasting customer relationships• Overseeing customer account management, including negotiating contracts and agreements to maximize profit

Hanoi

• Planning digital marketing campaigns, including Facebook, website, SEO, email, social media, and display advertising• Content calendar planning, copywriting, target market analysis, and run ads for social media• Maintaining social media presence across all digital channels• Measuring and reporting on the performance of all digital marketing campaigns

Hanoi

• Build and manage a rich content/editorial calendar that attracts a qualified audience to owned properties (including blog posts, whitepapers, ebooks, reports, webinars, infographics, etc.).• Grow new leads, including marketing-qualified leads, by converting site traffic through calls-to-action, landing pages, and lead generation content. • Optimize the company's marketing automation and lead nurturing processes through email, content, and social channels.